Full-Time
Optical Assistant
Fielmann
Optical retail and hearing care
Compensation Overview
€33.8k/yr
Hürth, Germany
In Person
 Retail (1) |
|---|
- You have initial experience in customer consulting, ideally in retail, for example in sales or a similar service-oriented position.
- You have an empathetic, open manner that creates a trusting atmosphere in which customers feel comfortable and well looked after.
- You are interested in fashion and current trends and are happy to bring your confident sense of style into the consultation.
- You work independently, while also valuing collaboration in a close-knit team and taking responsibility.
- Advise customers empathetically and guide them step by step toward the perfect pair of glasses.
- Support customers in choosing suitable lenses, advise them on modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
- Use modern technology to add precision to the consultation process and help create an excellent visual experience.
- Handle organizational tasks and help shape a smooth, engaging consultation process.
- Completion of the five-week introductory training in customer consulting provided by the employer.
- Ongoing development through the employer's academy, regional training centers, and modern e-learning.
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A