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IHG

Global hotel company

Senior Analyst IT Business - Workforce Platforms

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in a relevant field of work, or an equivalent combination of education and work-related experience.
  • Typically at least 7 years of progressive work-related experience, with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.
  • Advanced knowledge of business analysis applications and a proficient understanding of organizational business systems and processes.
  • Ability to understand highly complex technical problems and build cross-functional solutions for current and future business environments.
  • Ability to demonstrate analytical and conceptual skills to develop efficient and effective solutions for business problems of varying size and complexity.
  • Ability to communicate technical information verbally and in writing to business partners, vendors, and management.
  • Ability to collaborate with technical subject matter experts to deliver large cross-functional projects and initiatives.
  • Ability to provide guidance to other business analysts to facilitate successful project completion.
  • Experience working in Agile environments; Scaled Agile Framework experience is ideal.
  • Proficiency writing and presenting user stories and features, and creating supporting artifacts at the appropriate level to enable team understanding.
  • Experience translating business requirements into technical specifications for human capital management modules such as Core HR, Payroll, Benefits, Absence Management, Talent, or Recruiting.

Responsibilities

  • Facilitate requirement-gathering sessions, workshops, and backlog grooming with business owners and technical teams to establish shared understanding of scope, priorities, and acceptance criteria.
  • Identify and analyze gaps between current processes and the desired state, and document process requirements for cross-functional and complex projects.
  • Analyze processes and software capabilities, including system process analysis, design, and prototyping; develop alternative design solutions and advise on options, risks, costs, and impacts on other business processes or systems.
  • Maintain expert knowledge of assigned systems, processes, and infrastructure.
  • Maintain deep technical and architectural knowledge of the product at its points of interface with internal systems and processes.
  • Collaborate with business partners to help a delivery team produce technical solutions for complex business needs.
  • Create and validate recommended test scripts and scenarios in collaboration with the testing team for large cross-functional projects.
  • Write and maintain user stories, epics, and acceptance criteria in the team's Agile tool, such as Jira.
  • Lead sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.

Desired Qualifications

  • SAFe Product Owner/Product Manager certification.
  • SAFe Agilist certification.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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