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Kaiser Permanente

Integrated healthcare provider and payer platform

Certified Optometry Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePortland, OR, USANo salary listed

About the Job

Requirements

  • At least two years of previous experience in an optometric or other ophthalmic practice.
  • A high school diploma or General Education Development (GED) is required.
  • Within 24 months of hire, obtain one of the following: Paraoptometric Technician Certificate from the American Optometric Association; Certified Ophthalmic Technician from the International Joint Commission on Allied Health Personnel in Ophthalmology; Certified Ophthalmic Assistant from the International Joint Commission on Allied Health Personnel in Ophthalmology; or Paraoptometric Assistant Certificate from the American Optometric Association.
  • Demonstrated experience and competence with ophthalmic instruments, including an auto-refractor, auto-lensometer, non-contact tonometer, Titmus vision tester, Snellen chart, visual acuity projector, and visual field testing equipment.
  • Demonstrated proficiency in using instruments and equipment for preliminary and ancillary testing, and in applying eye-drops.
  • Ability to function effectively in a professional environment within a managed practice organization.
  • Familiarity with optometric and optical terminology, instruments, and equipment.

Responsibilities

  • Accurately record patients' medical and visual history and review and prepare clinical information, including PST and Medicare refresh, for doctors.
  • Take and record patient vitals in the electronic medical record when indicated.
  • Perform appropriate pre-testing, including assessing gross visual skills, extraocular muscle action, and pupillary reflexes.
  • Perform optical coherence tomography (OCT), visual fields, and diabetic photos.
  • Maintain accurate records and reports as instructed by the doctor.
  • Instill eye-drops when ordered by the doctor and assist in therapeutic procedures such as foreign body removal.
  • Receive and process phone calls and other patient communications, assess the situation, and manage triage accordingly.
  • Manage all aspects of doctors' schedules, including booking appointments.
  • Maintain diagnostic and therapeutic instruments and equipment so they are clean and accurate; assess their condition and arrange repair or recalibration as necessary.
  • Maintain instruments and medications for ophthalmic therapeutics, ensuring they are available and sterile.
  • Respond to patient concerns and resolve them or forward them to the appropriate person or area.
  • Coordinate patient optometric care with optical dispensing, membership services, family practice, ophthalmology, pharmacy, and other Kaiser Permanente departments and services.
  • Follow Kaiser Permanente policies, procedures, behavior guidelines, and standards for member treatment and care confidentiality.
  • Perform other duties as assigned.

Desired Qualifications

  • Three years of previous experience in an optometric or other ophthalmic practice.
  • Basic knowledge of Kaiser Permanente policies, procedures, philosophy, and culture.
  • Thorough knowledge of basic science and optics, and familiarity with optometric and/or ophthalmic procedures related to preliminary testing.
  • Basic knowledge of instilling optometric diagnostic and therapeutic pharmaceuticals as applied to optometry.
  • Working knowledge of HealthConnect.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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