Principal Technical Program Manager - Data Center Delivery

Leads the construction of data centers by colocation providers, ensuring projects are completed on time, within budget, and to the highest quality standards. Creates, reviews, and maintains documentation, including design review, commissioning, and problem-solving papers. Implements and oversees quality control processes to ensure all construction activities meet design specifications and industry standards. Conducts detailed site walks and leads the startup and commissioning phases of major data center projects. Identifies gaps in risk identification and mitigation and develops tailored solutions to address these gaps. Serves as the primary point of contact between the company and colocation providers. Selects, negotiates, and manages contracts with external vendors, contractors, and suppliers, ensuring contract compliance and performance and construction activities align with the approved design plans and specifications. Oversees the installation of power, cooling, networking, and structured cabling systems.

Key Responsibilities
Construction Project Management-Project Planning and Execution:
-Leads the construction of data centers by colocation providers, ensuring projects are completed on time, within budget, and to the highest quality standards.
-Develops and maintains detailed project schedules, coordinating with colocation providers to ensure timely milestone delivery across multiple projects.
-Creates and manages project budgets, optimizing resource allocation to ensure cost-effective project execution.
-Creates, reviews, and maintains documentation, including design review, commissioning, and problem-solving papers, ensuring standards are upheld, documents are managed effectively, and materials are suitable for their intended purpose.
Construction Project Management-Project Integration and Quality Assurance:
-Implements and oversees quality control processes to ensure all construction activities meet design specifications and industry standards.
-Collaborates actively in the coordination and integration of tenant fit out projects, ensuring alignment between different phases of design, construction, and commissioning.
-Conducts detailed site walks to monitor schedule, coordination, and quality throughout the life of the project.
-Leads the startup and commissioning phases of major data center projects, ensuring that all systems are operational and meet design specifications.
Risk and Problem Management:
-Evaluates the risk profiles associated with timely project delivery for multiple projects.
-Identifies gaps in risk identification and mitigation and develops tailored solutions to address these gaps.
-Develops and implements mitigation strategies for major construction project risks to ensure project success.
Stakeholder and Vendor Management:
-Serves as the primary point of contact between the company and colocation providers, facilitating clear and effective communication, and resolving routine issues independently.
-Develops and maintains key relationships to effectively support internal and external stakeholders, identifying opportunities for process improvements.
-Selects, negotiates, and manages contracts with external vendors, contractors, and suppliers, ensuring contract compliance and performance.
Design Coordination and Improvement:
-Collaborates with design teams to ensure that construction activities align with the approved design plans and specifications, addressing routine design issues independently.
-Provides comprehensive colocation provider evaluation input for continuous improvement and identifies opportunities for process enhancements.
-Oversees the installation of power, cooling, networking, and structured cabling systems, ensuring adherence to quality standards.

Core Responsibilities
Planning & Execution:
-Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.
Collaboration & Partnership:
-Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.
Problem Solving:
-Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies.
Continuous Learning:
-Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.
Continuous Improvement:
-Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement.