Technical Program Trainer

Summary:          

The Technical Program Trainer is responsible for designing, developing, and delivering the technical training programs that prepare Forward Deployment Engineers (Delta track) and Deployment Strategists (Echo track) to successfully implement and support AI-powered solutions within Palantir Foundry. This role is designed for creating competency-based curriculum, facilitating instructor-led and self-paced learning, developing technical assessments, and continuously evolving training based on real-world client delivery needs. Working closely with engineering leaders, hiring managers, and Palantir subject matter experts, the Forward Deployed Program Trainer ensures new hires and existing team members build the technical knowledge, practical skills, and client readiness required to deliver successful Foundry implementations. This is a hands-on training and curriculum development role requiring deep Palantir Foundry expertise, exceptional facilitation skills, and a passion for developing high-performing technical talent.

Essential Job Duties and Responsibilities:

Design & Develop Technical Curriculum

• Design and maintain the core Fast Forward onboarding curriculum for both Delta (technical) and Echo (deployment strategy) tracks.
• Create structured learning paths covering:
  • Palantir Foundry fundamentals
  • Ontology concepts
  • Pipeline Builder
  • Workshop applications
  • Data integration and modeling
  • Role-specific workflows
• Develop instructor-led, virtual, and self-paced learning experiences.
• Create technical labs, exercises, documentation, and learning guides.

Deliver Training

• Facilitate onboarding for each Fast Forward cohort through live instruction, workshops, office hours, and structured check-ins during the first 90 days.
• Deliver technical upskilling programs for experienced Forward Deployment Engineers and Deployment Strategists.
• Coach learners through hands-on Foundry projects and practical implementation scenarios.
• Adapt instruction based on varying experience levels while maintaining consistent competency standards.

Build Assessments & Capstone Experiences

• Translate competency frameworks and career ladder expectations into measurable learning objectives.
• Develop technical assessments that provide hiring managers meaningful readiness signals beyond interview performance.
• Design capstone projects that simulate real client delivery work.
• Define evaluation criteria that support placement decisions and career progression.

Partner with Technical Leadership

• Collaborate with engineering leaders, delivery managers, and hiring managers to identify emerging skill gaps.
• Continuously evolve curriculum based on client implementations, product enhancements, and lessons learned from delivery teams.
• Partner with an external Palantir SME to validate curriculum quality and ensure alignment with Foundry best practices.
• Maintain documentation, learning materials, and technical standards across all programs.

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Other Job Duties and Responsibilities:

• Performs other related duties as assigned.
• Comply with all company policies and procedures.
• Maintain regular and punctual attendance.

Supervisory Responsibilities:

• This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• 2-5 years of experience working with technical enablement, training, instructional design, or technical education.
• Experience designing and delivering technical curriculum
• Experience facilitating onboarding or enablement programs for technical or client-facing roles.
• Demonstrated experience teaching:
  • Software Applications
  • Software Development Life Cycle (SDLC)
  • IT Tools (Jira, GitHub, Azure DevOps, Visual Studio Code)
  • Agile and Scrum Methodologies
  • Programming Languages (Python, SQL, Java)
  • CI/CD and Version Control Tools
• Strong instructional design skills with experience building competency-based learning programs.
• Experience facilitating highly technical audiences and confidently answering detailed implementation questions.

Technical Knowledge

• Data pipelines and transformation workflows
• Workshop applications
• Data integration concepts
• Technical solution implementation

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Education, or a related field, or equivalent practical experience.

• Previous experience at Palantir Technologies
• Former Forward Deployed Software Engineer (FDSE) or Deployment Strategist
• Experience working for a Palantir implementation partner
• Experience building certification programs or competency-based assessment frameworks
• Experience developing training for both technical and client-facing audiences from a shared curriculum
• Familiarity with AI, LLMs, automation, or modern data platforms
• Deep understanding of the Palantir Foundry platform
• Ontology design principles
• AI-enabled delivery workflows

Certificates, Licenses, Registrations:

• None required

Work Complexity:

Problems and issues faced are general, and may require understanding of broader set of issues but typically are not complex. May require familiarity with the financial/mortgage (or job-specific) industry. Problems require understanding of other job areas.  Problems are typically solved through drawing from prior experiences, with analysis of the issue.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.

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