Retail Operations Manager-Export Markets

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who forge our own path and leave the world better than we found it. We believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. 

About the Job

We're looking for a hands-on Retail Operations Manager (Export Markets) to support the performance and development of our distributor-operated stores across a portfolio of international export markets.

Acting as a retail operations partner and coach, you will work closely with distributor partners, store managers, and retail teams to improve store performance, strengthen operational execution, and deliver a consistent Levi's® consumer experience across all locations. This role focuses on driving results through influence, training, and operational excellence.

Key responsibilities

• Partner with distributors and franchisees to drive consistent retail execution across all stores.
• Monitor, analyze, and improve key retail KPIs, identifying opportunities to enhance sales performance, productivity, conversion, and consumer experience.
• Develop and implement action plans with partners to improve store performance and operational excellence.
• Conduct regular store visits to review standards, identify improvement opportunities, and provide hands-on coaching and support.
• Ensure consistent execution of Levi's® retail standards, visual merchandising guidelines, and operational processes across partner-operated stores.
• Deliver training and share retail best practices to build capability within partner organizations and store teams.
• Coach store managers and retail teams to strengthen commercial performance, operational effectiveness, and customer experience.
• Build strong relationships with distributor partners and influence performance without direct reporting lines.
• Collaborate with cross-functional teams including Sales, Visual Merchandising, Marketing, Training, and Customer Service to support business goals and market needs.
• Monitor product availability, assortment execution, and in-season deliveries to maximize sales opportunities.
• Gather and share market insights, competitor activity, consumer trends, risks, and opportunities with internal stakeholders.
• Ensure a premium and consistent consumer experience that reflects Levi's® brand values across all touchpoints.
• Support the Export Manager with store openings, portfolio optimization projects, and key retail initiatives as required.
• Provide regular feedback on market performance, operational challenges, and opportunities for improvement.

About You

• Proven experience as a District Manager, Area Manager, Retail Operations Manager, Multi-Store Manager, or similar multi-site retail operations role
• Strong retail operations experience within fashion, lifestyle, sportswear, accessories, or another consumer-focused retail environment.
• Solid understanding of retail KPIs and a track record of improving store performance through coaching, training, and operational excellence.
• Proven ability to improve retail performance through coaching, capability building, and effective stakeholder management across partner-operated stores
• Analytical and proactive approach, with the ability to identify opportunities and translate insights into action.
• Excellent communication and presentation skills, adaptable across different cultures and markets.
• Comfortable working independently and managing priorities across multiple locations and partners.
• Willingness to travel regularly across international export markets.
• Experience working with distributors, franchise partners, or third-party retail networks is highly desirable.
• Russian language skills would be considered an advantage but are not essential
  

This is a hybrid position based in our Warsaw office. Employees are expected to spend a minimum of three days per week working in person, whether from the office or in the market, with flexibility to work from home for up to two days per week.

The expected starting salary range for this role is 10,133 to 13,500 PLN gross per month. The amount an employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, and our needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, paid leave, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

#LI-Hybrid

LOCATION

Warsaw, Poland

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.