Digital Forge Cyber Assurance Group

Senior Microsoft and Support Services Engineer

System Administration +1Confirmed live in the last 24 hours

Full-timeLehi, UT, USANo salary listed

About the Job

Requirements

Three years or more of IT support experience.
Two years of experience managing Windows and Mac desktops.
Experience working in a highly motivated, fast-paced, critical support role.
A strong reputation for supporting end users and leading teams.
Decision-making and critical-thinking skills.
Organizational and communication skills.
The ability to meet deadlines for projects and assignments.
The ability to learn and support new technologies and train others.
Willingness to undertake some regional travel, with expenses paid.
Availability to participate in an on-call rotation schedule.
The ability to multitask and communicate effectively with others.
Advanced Office 365 experience is preferred.
Experience in support management roles is preferred.
Experience with Microsoft Azure Active Directory is preferred.
Experience with Amazon Web Services or Microsoft Azure is preferred.
Experience with Windows Servers is preferred.

Responsibilities

Guide a team of support engineers in support and engineering operations.
Deploy Microsoft 365 environments.
Deploy Azure Active Directory environments.
Deploy advanced Microsoft 365 services, including compliance and governance capabilities.
Architect Office 365 and Microsoft 365 service environments.
Maintain Azure Active Directory environments, including policies.
Monitor network and desktop environments.
Maintain desktops, laptops, tablets, and smartphones.
Assist with IT projects as required.
Work with end users and vendors to support applications and environments.
Deploy and manage Microsoft desktop infrastructure.
Perform routine maintenance for desktops and end users.
Deploy end-user infrastructure.
Deploy infrastructure improvements in client environments.
Assist in maintaining and deploying other client applications and environments.
Lead initiatives to research and deploy new applications.
Coordinate IT operations for clients.
Handle daily support calls ranging from Tier 1 to Tier 3 support requirements.
Provide guidance to teammates as a member of the team.
Work with client stakeholders on strategy and vision.
Meet regularly with clients, attend client meetings, and engage executive management.
Support client initiatives remotely and on premises.
Perform routine network maintenance in various Microsoft environments.
Participate in an on-call rotation schedule.

Job Description

We are currently seeking a Senior Microsoft 365 and Support Services Professionals to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.

Guide a Team of Support Engineers with Support and Engineering Operations
Deploy Microsoft 365 Environments
Deploy Azure AD Environments
Deploy Advanced Microsoft 365 Services including Compliance and Governance
Architect Office/Microsoft 365 Service Environments
Maintenance of Azure Active Directory environments including Policies
Monitoring of Network and Desktop Environments
Maintaining Desktops, Laptops, Tablets, and Smartphones
Assisting on IT Projects as required
Working with End-Users and Vendors to support applications and environments
Deployment and Management of Microsoft desktop Infrastructure
Routine Maintenance with desktops and end-users
Deployment of end-user Infrastructure
Deployment of Infrastructure improvements on Client environments
Assist in maintaining and deploying other Client applications and environments
Leading initiatives for researching and deploying new applications
Coordinating various IT Operations for Clients
Handling daily support calls which can range from Tier 1 to Tier 3 support requirements.
Provide guidance to your teammates as a member of the team
Working with End-Users and Vendors to support applications and environments
Working with Client Stakeholders on strategy and vision
Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
Supporting Client initiatives remotely and some on premise
Routine network maintenance in various Microsoft environments.

Qualifications

Required

Three years or more of IT support experience
Two years of experience with managing Windows and Mac Desktops
Having a worked in a highly motivated, fast-paced, critical support role
An excellent reputation for support to end-users and leading teams
Excellent decision making and critical-thinking skills
Excellent organizational and communication skills are required
Ability to meet deadlines with Projects and Assignments
Ability to learn and support new technologies and train others
Some regional travel maybe required – all expenses paid
Participate in an on-call rotation schedule
Must be an energetic and highly motivated self-starter
Must be self-motivated and have a positive attitude
Must be detail oriented
Must have the ability to multi-task
Must have excellent oral and written communication skills
Must have the ability to communicate effectively with others

Preferred

One year or more of advanced Office 365 experience is preferred
Solid experience in support management roles is preferred
Experience with Microsoft Azure Active Directory is preferred
Experience with AWS or Azure.
Experience with Windows Servers.

Additional Information

Benefits and Compensation

Salary based on Skill sets, Capability, and Experience
Flexible hours and Remote Work Friendly
Comprehensive Health Insurance
Prescription Coverage
Dental Coverage
Vision Coverage
Short-Term Disability
401K Retirement Plan
Paid Time Off
Paid Training
Paid Certification Testing

About the Company

Digital Forge Cyber Assurance Group

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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