Full-Time
Assistant Property Manager
Updated on 9/3/2026
Highmark Residential
Multifamily property management
No salary listed
Jacksonville, FL, USA
In Person
Travel and overnight stays may be required; occasional assignment to other Highmark communities may be required.
 Real Estate (1) |
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- A high school diploma or equivalent is required.
- Mathematical skills at a high school level are required to calculate prorations and bank deposits.
- Excellent verbal and written communication skills are required.
- Proficiency in Microsoft Office, including Word and Excel, Outlook, and the internet is required.
- Strong proficiency in property management software, preferably Yardi, is required.
- Leadership and team-building skills are required.
- A valid driver's license is required.
- Reliable transportation is required for meetings and purchasing or picking up supplies.
- The employee must be available for overtime, weekend, holiday, and evening work.
- The employee must be willing to work at other Highmark communities as needed.
- The employee must have a means of communication for emergency contact and response.
- The employee must comply with applicable apartment leasing and management laws, rules, and regulations, including Fair Housing, collections, evictions, towing, and pool enclosures.
- The employee must comply with company policies, procedures, and safety rules and use required safety equipment.
- Collect and secure rental payments.
- Scan daily bank deposits and verify their accuracy.
- Assist the Community Director with daily rate approvals in Yieldstar.
- Enter daily activity transactions in Yardi and clear outstanding validations.
- Prepare accounting records and reports, including deposit accounting and monthly closeout.
- Verify move-outs for integration with the rental collection company.
- Deliver late-rent letters and notices to vacate and contact residents with unpaid or owed rent daily.
- Manage bad-debt collection until no longer applicable.
- Assist with the eviction process in accordance with local municipal policies.
- Enter daily, weekly, and monthly checklist activity into Yardi and enter Skip Watch information when applicable.
- Assist the Community Director with Apartment Ratings responses.
- Assist the team in achieving positive SatisFact scores.
- Assist with leasing duties, including showing apartments and preparing leases through electronic signature when applicable.
- Maintain organized community office files.
- Prepare accurate and complete reports in a timely manner.
- Handle or assist with receiving, recording, preparing, and following up on work orders for resident service requests.
- Assist with vacant-apartment inspections and take action to prepare apartments for market-ready status.
- Promote resident retention by assisting with the renewal program.
- Perform periodic common-area inspections, including balcony and patio inspections.
- Report observed maintenance problems.
- Assist in planning and preparing resident functions.
- Assume Community Director duties as directed.
- Provide courteous and helpful service to residents, prospective residents, and coworkers.
- Perform other duties assigned by the Community Director.
- Travel and stay overnight when required.
- Apartment management experience is preferred.
- Tax Credit experience is preferred.
Highmark Residential is a multifamily residential property-management company. It manages apartment communities, handling leasing, resident service, maintenance, marketing, budgeting, and property performance. The company works for property owners and investment partners while serving residents through on-site teams. Community operations connect with regional management, construction support, revenue strategy, accounting, technology, and corporate services. Roles span property leadership, leasing, maintenance, resident service, marketing, finance, and administration. Its portfolio spans apartment communities across multiple U.S. markets.
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