F

Fin

AI-powered customer experience agent platform

GTM Recruiter

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeDublin, IrelandNo salary listed

About the Job

Requirements

  • At least 4 years of full-cycle go-to-market or sales recruiting experience in a high-growth technology environment.
  • Expertise in talent-market intelligence across go-to-market and general and administrative business functions.
  • A creative recruiting approach and the ability to attract and convert talent.
  • A proven track record of partnering with go-to-market leaders to meet and exceed hiring goals.
  • A data- and metrics-driven approach and the ability to use data to inform decisions.
  • Strong analytical, conceptual, and problem-solving abilities.
  • A passion for building and managing diverse talent pipelines.
  • Alignment with Fin’s values, including a growth mindset, collaboration, urgency, and focus on customer success.

Responsibilities

  • Partner with Fin’s leaders and hiring managers to understand their needs.
  • Influence and advise stakeholders on recruiting approaches, strategy, and processes.
  • Create diverse, robust pipelines and attract and convert talent through creative sourcing tactics.
  • Attract and convert passive talent through authentic storytelling about company strategy and business goals.
  • Use data to diagnose challenges in a search, create and execute solutions, and influence and advise stakeholders.
  • Provide an excellent candidate experience and serve as a trusted partner.
  • Drive full-cycle recruitment for positions across go-to-market and general and administrative teams.
  • Partner with leadership as a strategic talent partner and advisor across the organization.
  • Design recruiting strategies based on recruiting expertise and knowledge of Fin’s business.
  • Identify opportunities to improve and iterate on recruiting processes, and partner with stakeholders to implement solutions.

About the Company

Fin

AI-powered customer experience agent platform

Fin builds AI software for customer experience, featuring Fin, an AI agent that engages customers across service, sales, and ecommerce, and Intercom, a helper desk platform for human-assisted support. The Fin agent works through voice, chat, email, social channels, and Slack, performing multi-step tasks like updating accounts, processing refunds, or troubleshooting via its API, data connectors, and MCP, with Fin Operator monitoring and tuning for ops teams. It runs on proprietary Apex models trained for customer service and integrates with tools like Salesforce, HubSpot, and Freshdesk, alongside native Intercom workflows. Fin charges on outcome-based pricing per resolution, serves more than 12,000 customers, and was acquired by Salesforce in 2026 to continue growing in the AI customer-service space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$490.8M
Headquarters
San Francisco, CA
Founded
2011

Recently Posted Jobs

Explore more opportunities at Fin

See more jobs