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TKO Group Holdings, Inc

Premium sports and entertainment conglomerate

Director – Food & Beverage - Olympic & Paralympic Games

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USA$112.5k - $150k /yr

About the Job

Requirements

  • Minimum 10 years of experience in large-scale international sport events, preferably in premium hospitality or catering operations.
  • Presently reside in or be willing to relocate to Los Angeles, California.
  • Good knowledge of international and localized food and beverage cultures relating to hospitality services at major sporting events.
  • Experience working in both a stadium environment and a temporary hospitality structure.
  • Ability to design and deliver a major Food and Beverage Programme to high standards within fixed budgets and timelines.
  • Experience and understanding of front- and back-of-house operations involved in delivering a high-quality hospitality guest experience.
  • In-depth understanding of and experience with international event catering procurement and contract management from tender design to execution.
  • Ability to coordinate operational teams composed of direct reports, multiple contractors, and service suppliers in delivering high-level hospitality programmes.

Responsibilities

  • Support development and implementation of the catering strategy, concept of operations, service levels, and product specifications for the Official Hospitality Programmes.
  • Conduct local and international market research to inform programme decisions.
  • Lead recruitment for designated venues and support venue-team training and Catering Service Provider workforce training.
  • Direct and monitor venue teams to ensure delivery against staffing plans, business objectives, and On Location standards.
  • Support procurement, tendering, contracting, product specifications, menus, staffing ratios, scopes of work, and related legal documentation.
  • Evaluate proposals and commercial terms, support negotiations, and provide recommendations to the Senior Leadership Procurement Committee.
  • Manage supplier timelines, deliverables, risk obligations, and budgets from award through completion.
  • Coordinate front- and back-of-house space, infrastructure, utilities, equipment, licensing, permits, and stakeholder approvals.
  • Develop venue standard operating procedures, operational narratives, runsheets, policies, and procedures.
  • Identify opportunities to improve hospitality product delivery and client experience.
  • Track project milestones, workstreams, risks, and deliverables, ensuring Catering Service Provider compliance with health, safety, food safety, hygiene, and legal requirements.
  • Support provider workshops and report project progress to the Vice President, Olympic and Paralympic Event Production and Venue Management.
  • Resolve guest and client complaints and service issues; escalate unresolved or cross-venue risks to the Vice President.
  • Ensure operational readiness, standby coverage, pre-event risk and safety checks, allergen controls, and timely issue closeout.
  • Establish venue reporting systems and consolidate live-day readiness, operational service, key performance indicator, consumption, reconciliation, issue-log, and risk-assessment reports.
  • Manage multiple catering contracts across multiple venues while assisting with development and implementation of the catering strategy and concept of operations across competition venues, and focus on one or more specialist planning elements for the overall project.
  • During the operational phase, manage the Catering Operation team at competition-venue level with site venue management of hospitality catering operations, catering service providers, and the On Location venue team.

Desired Qualifications

  • Experience interacting with exacting, high-profile clients and knowledge of protocols for Games Family and Heads of State.
  • Experience working in a multicultural organisation and with international stakeholders such as government organisations, sporting federations, and local organising committees.
  • Ability to work calmly under pressure and meet multiple deadlines, with meticulous attention to detail.
  • Flexibility in a constantly evolving environment, with proactive problem-solving skills and strong project-management and time-management skills.
  • Good administration and information-technology skills, including Microsoft Office and cloud-based programmes, and strong verbal and written communication skills.
  • Ability to lead a team and develop a junior management team.

About the Company

TKO Group Holdings, Inc

Premium sports and entertainment conglomerate

TKO Group Holdings, Inc. owns UFC, WWE, and PBR, and runs more than 500 live events each year across 210 countries, while also providing services through IMG and On Location. Its brands stage events, broadcasts, and experiences and monetize through media, sponsorships, and premium hospitality. It stands out by uniting premier combat sports and entertainment brands under one umbrella with a global event footprint and integrated agency and hospitality capabilities. Its goal is to connect fans with world-class live sports and entertainment at scale while maximizing value for fans, sponsors, and rights holders.

Company size
1-10
Company stage
IPO
Headquarters
Town of Pelham, New York
Founded
2023

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