Full-Time

Bilingual Health Coach

Diverge Health

Diverge Health

51-200 employees

In-home health coaching for Medicaid

Compensation Overview

$24/hr

+ Performance-based bonus

No H1B Sponsorship

Illinois, USA

Hybrid

Two days per week in-office, with regular local travel up to 70%. Employees more than 60 minutes from the office may be eligible for an in-person training exemption.

Category
Medical, Clinical & Veterinary (1)
Required Skills
Salesforce
Customer Service
Care Coordination

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Requirements
  • At least 2 years of experience in customer service, community work, teaching, case management, or other people-centered roles.
  • A high school diploma or GED is required.
  • Strong interpersonal and organizational skills, with the ability to build rapport quickly and follow through consistently.
  • Comfort with technology and adaptability, including experience using systems such as Salesforce or willingness to learn.
  • Ability to work independently and collaboratively across a care team.
  • Commitment to health, wellness, and supporting others in achieving their goals.
  • Regular local travel within the surrounding community, up to 70%, is required.
  • Ability to work in person for training and patient visits, subject to the stated exemption for some employees living more than 60 minutes from the office.
  • Authorization to work in the United States without employer sponsorship now or in the future.
Responsibilities
  • Participate in a 17-week immersive training period with daily live instruction, interactive learning modules, role plays, teach-backs, and practice sessions with real patients.
  • Complete an approximately two-month apprenticeship alongside experienced coaches, receiving ongoing feedback and mentorship.
  • Conduct one-on-one coaching sessions in homes or community settings for up to 20 patients each week.
  • Educate patients about chronic conditions including diabetes, chronic obstructive pulmonary disease, asthma, congestive heart failure, and hypertension.
  • Motivate and empower patients through goal setting, accountability, and culturally sensitive health coaching.
  • Help patients engage or re-engage with primary care, including scheduling visits and ensuring follow-up after hospitalizations.
  • Support care coordination by reviewing charts, confirming appointments, and helping patients prepare for visits.
  • Guide patients in identifying and accessing community, health plan, and government resources such as food assistance, housing, and transportation, using resource directories and other tools.
  • Document patient encounters and progress accurately in the internal Salesforce database to inform the broader care team.
  • Collaborate with Nurse Practitioners and Social Workers to facilitate case reviews and support patients with complex needs.
  • Communicate patient risks or complications promptly to clinical team members for follow-up and triage.
  • Support additional tasks as needed to meet the needs of patients, primary care providers, and the care team.
Desired Qualifications
  • Some college or healthcare experience is preferred.

Diverge Health provides in-home, personalized support for patients by deploying trained community health teams to work with primary care practices. It partners with risk-bearing practices to extend care beyond the clinic, focusing on Medicaid patients and addressing social determinants of health. The company recruits, trains, and deploys health coaches and provides the coordination infrastructure needed to manage patient populations across several states. Unlike purely software-driven platforms, Diverge Health emphasizes hands-on care delivery and care coordination to improve outcomes and lower costs for its partner providers. The overarching goal is to help primary care practices improve patient health, reduce expenses, and advance health equity.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Glencoe, Illinois

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 16, 2026 OPNS results showed 7.5% quality improvement across ten practices.
  • April 16, 2026 OSP partnership expands Diverge across Southeast Michigan Medicaid primary care.
  • GV-backed funding reached $52 million, supporting hiring, market entry, and product expansion.

What critics are saying

  • Dependence on Medicaid shared-savings contracts makes revenue vulnerable if quality gains stall in 2027.
  • Healthcare services margins compress fast when embedded teams and EMR integration scale slower than hiring.
  • A single OPNS concentration risks customer churn if Michigan partners consolidate or switch vendors.

What makes Diverge Health unique

  • Embedded EMR-integrated care teams inside practices separate Diverge from vendor-only care managers.
  • Medicaid-focused value-based infrastructure targets independent primary care, preserving physician control.
  • Michigan operating footprint and multi-state presence show repeatable deployment across fragmented markets.

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Benefits

Professional Development Budget

Training Programs

Growth & Insights and Company News

Headcount

6 month growth

101%

1 year growth

101%

2 year growth

105%
Africa Finance Today
Jul 16th, 2026
Diverge Health and Oakland Physician Network Services announce successful first-year partnership to improve quality of care for Medicaid patients in Michigan.

Diverge Health and Oakland Physician Network Services announce successful first-year partnership to improve quality of care for Medicaid patients in Michigan. Deep clinical integration across 10 practices yields measurable improvements in quality outcomes and sets the stage for expanded shared savings and community health programming. DETROIT, July 16, 2026 (GLOBE NEWSWIRE) - Diverge Health and Oakland Physician Network Services (OPNS) have achieved a significant milestone in collaborative, value-based care delivery for Medicaid patients across southeastern Michigan. The partnership, established in 2024, has demonstrated early, meaningful results - including a 7.5% improvement in performance on targeted quality measures across participating practices - affirming the organizations' shared commitment to better health outcomes, stronger provider relationships, and sustainable care transformation. From the outset, the Diverge Health and OPNS partnership was designed to go beyond traditional managed care relationships. Rather than a transactional arrangement, the two organizations pursued a model built on deep clinical integration, embedding Diverge's care coordination capabilities directly within each of the ten participating primary care practices. This includes full electronic medical record (EMR) integration and direct collaboration between Diverge's clinical team and practice staff, enabling real-time support for care gap closure, patient outreach, and care management at the point of care. The results of this approach are reflected in the program's first-year quality performance data. Across the ten practices serving Medicaid populations, performance on Diverge-incentivized quality measures improved by 7.5% year over year. Three practices with comparable year-over-year data posted double-digit relative improvements on incentivized measures, with one practice achieving a 35% relative gain. Provider experience has matched the clinical outcomes. The Diverge program earned a Net Promoter Score (NPS) of 90 among participating practices. This places the program among top-performing healthcare partnerships nationally and reflects the high value practices place on the program's hands-on support, clinical alignment, and operational integration "These positive results indicate what is possible when two organizations are genuinely aligned around the same goal: better health outcomes for the patients who need it most. The depth of our integration with OPNS practices has been a differentiator. Our clinical team is not a vendor sitting outside the practice, we are part of it. These results are a direct reflection of that model, and we are proud of what we have accomplished together in year one." - Craig Gaites, Chief Operating Officer, Diverge Health "Oakland Physician Network Services is committed to connecting our member practices with the partners and resources they need to deliver exceptional care to Medicaid patients. Diverge Health has proven to be exactly that kind of partner. The combination of EMR integration, embedded care coordination, and shared accountability for quality outcomes is precisely the model we believed would work, and the data confirms it." - Resra Krull, BSN, RN, Value Based Care Director, Oakland Physician Network Services Building on this foundation, Diverge Health and OPNS are committed to expanding the scope and impact of their partnership in the year ahead. Priority areas include continued progress toward shared savings targets, sustained improvement across quality measure performance, and expanded access to local health coaching resources for Medicaid members. The organizations will also pursue broader network growth, with the goal of extending the partnership model to additional OPNS practices and deepening engagement across the existing ten sites. Together, Diverge Health and Oakland Physician Network Services are building a sustainable model for value-based Medicaid care in Michigan - one that delivers measurable results for patients, meaningful support for providers, and a replicable framework for community-centered health improvement. About Diverge Health Founded in 2022, Diverge Health is a value-based care enabler that partners with independent primary care practices to improve outcomes for Medicaid populations. Through care management, analytics, operational support, and embedded community-based teams, Diverge helps primary care practices reduce administrative burden, address social drivers of health, and deliver high quality, equitable care. Diverge Health operates across Michigan, Ohio, New York, and Illinois. About Oakland Physician Network Services (OPNS) Oakland Physician Network Services is a physician network organization serving primary care providers across southeastern Michigan. OPNS supports its member practices in delivering high-quality, coordinated care to Medicaid and other patient populations, connecting practices with value-based care partnerships, operational resources, and quality improvement programs. Media Contact Samantha Garrison Marketing Manager| Diverge Health [email protected] Kristopher D'Amore Executive Director | OPNS [email protected] Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Africa Finance Today do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

La Grande Observer
Apr 16th, 2026
Diverge Health adds Oakland Southfield Physicians in Michigan to list of physician organization partners.

Diverge Health adds Oakland Southfield Physicians in Michigan to list of physician organization partners. GlobeNewswire | Diverge Health Today at 8:18am PDT SOUTHFIELD, Mich., April 16, 2026 (GLOBE NEWSWIRE) - Diverge Health, a value-based care enabler for Medicaid, today announced a partnership with Oakland Southfield Physicians (OSP), a leading Southeast Michigan independent physician association, to advance physician driven, patient centered care for Medicaid populations across the region. The partnership reflects both Diverge and OSP's continued leadership in innovating care models that improve outcomes while preserving the independence of community-based physicians. Through collaboration with Diverge Health, OSP is expanding its value-based care capabilities in support of its affiliated physicians and the Medicaid patients they serve. "OSP has demonstrated forward thinking leadership in advancing physician led care models that improve outcomes for Medicaid patients," said Binoy Bhansali, CEO of Diverge Health. "We are proud to partner with an organization that prioritizes physician independence, community-based care, and equitable access, and we look forward to supporting OSP providers across Southeast Michigan." Through the partnership, OSP is leveraging Diverge Health's care management, operational, and administrative support, along with in-community care teams, to help primary care practices improve quality performance, coordinate care, and reduce unnecessary healthcare costs. Diverge operates as an extension of the physician's practice, supporting patients with chronic condition management while addressing social and behavioral factors that impact health outcomes. "This partnership strengthens our ability to support independent physicians while delivering patient centered, value-based care to the Medicaid population we serve," said Rodrigo Tobar Jr., DO, Medical Director of Oakland Southfield Physicians. "By working with Diverge Health, we are expanding our capacity to address both the clinical and social needs of our patients while keeping physicians at the center of care." OSP joins a growing network of physician organizations in Michigan partnering with Diverge Health to implement sustainable, value-based care models that improve quality, reduce administrative burden, and enhance patient experience for Medicaid populations. About Diverge Health Founded in 2022, Diverge Health is a value-based care enabler that partners with independent primary care practices to improve outcomes for Medicaid populations. Through care management, analytics, operational support, and embedded community-based teams, Diverge helps primary care practices reduce administrative burden, address social drivers of health, and deliver high quality, equitable care. Diverge Health operates across Michigan, Ohio, New York, and Illinois. About Oakland Southfield Physicians (OSP) Founded in 1986, Oakland Southfield Physicians (OSP) is a physician led association of independently practicing physicians based in Southeast Michigan. OSP was established to reduce administrative burden and support independent practices in delivering high quality, patient centered care. Affiliated physicians provide care through their own independent practices while benefiting from shared resources, care coordination, and practice support. OSP remains committed to preserving physician independence while advancing innovative care models that improve outcomes for the communities it serves. Media Contact: Samantha Garrison Diverge Health Marketing Manager Email: [email protected] Partner Media Contact: Jenifer Hughes Oakland Southfield Physicians Email: [email protected] Phone: (248) 357-4048 This is a paid placement. For further inquiries, please contact GlobeNewswire directly.