A bachelor's degree in marketing, business administration, business management, or a related field is required.
Proven experience working as an Inside Sales Lead is required.
Proficiency in Microsoft Excel and customer relationship management software is required.
Proven success at inside outbound sales is required.
Strong leadership, analytical, problem-solving, organizational, communication, and customer service skills are required.
Responsibilities
Manage the Inside Sales team and ensure Inside Sales operations effectively sell and run smoothly.
Provide ongoing professional development opportunities for Inside Sales staff and motivate them to achieve sales targets.
Develop step-by-step processes for nurturing leads and closing sales.
Tutor and lead Inside Sales staff so they can execute outbound orders, build relationships, move prospects through the sales process, and close sales.
Provide management with insight into the number of prospects at each phase of the sales funnel.
Ensure Inside Sales employees comply with company policies.
Recruit, train, and supervise members of the Inside Sales team.
Educate Inside Sales staff on effectively answering common customer questions.
Collaborate with the marketing department to ensure Inside Sales staff receive quality leads to pursue.
Maintain accurate records of all leads and actual sales.
Prepare accurate sales forecasts to support sound business decisions.
Regularly evaluate the performance of the Inside Sales team.
Evaluate current sales practices and procedures for effectiveness in generating sales.
Recommend and implement improvements to sales practices and procedures as needed.
Address and resolve customer complaints.
Help sales staff build relationships and close customers.
Sell the company's software products.
Job Description
We are looking to employ an experienced Inside Sales Lead to manage our Inside Sales team and ensure that Inside Sales operations are effective at selling and run smoothly. The Inside Sales Lead’s responsibilities include providing ongoing professional development opportunities for the Inside Sales staff, motivating the sales staff to achieve sales targets, and developing an effective step-by-step process of nurturing leads and closing sales. You should also be able to effectively tutor and lead inside sales so that they can effectively execute outbound orders, build relationships, move prospects through the sales process and close sales. You should also provide insight to management on the numbers of people at each phase of the sales funnel. If you can effectively sell our software products we will pay a very large commission…up to 100% of the sales value for the first 20 companies!
To be successful as an Inside Sales Lead, you should have strong leadership skills and ensure that Inside Sales employees comply with company policies. Ultimately, an exceptional Inside Sales Lead should be able to communicate effectively with Inside Sales employees and customers as well as demonstrate excellent problem-solving and analytical skills.
Qualifications
Bachelor's degree in marketing, business administration, business management, or related field.
Proven experience working as an Inside Sales Lead.
Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software.
Excellent leadership skills.
Strong analytical and problem-solving skills.
Sound organizational skills.
Effective communication skills.
Exceptional customer service skills.
Proven success at inside outbound sales
Additional Information
Recruiting, training, and supervising members of the Inside Sales team.
Educating Inside Sales staff on effectively answering common customer questions.
Collaborating with the marketing department to ensure that the Inside Sales staff receive quality leads to pursue.
Maintaining an accurate record of all leads and actual sales.
Preparing accurate sales forecasts to assist the company in making sound business decisions.
Regularly evaluating the performance of the Inside Sales team.
Evaluating current sales practices and procedures to determine whether they are effective in generating sales.
Recommending and implementing improvements to current sales practices and procedures as needed.
Addressing and resolving customer complaints.
Helping sales build relationships and close customers.