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Northern Trust

Global wealth management and asset servicing

Infrastructure Network Testing Lead

Manual & Functional QAConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$95.6k - $162.4kIn-person

About the Job

Requirements

  • 10–14 years of total IT experience, including 5+ years in network testing delivery leadership.
  • Experience with Excel, PowerPoint, SharePoint, ServiceNow, ITIL service management concepts and tools, HP tools, BMC Remedy, and ServiceNow incident, problem, change, and release functions.
  • Familiarity with Agile methodologies, including Scrum and Kanban, and project management tools such as Azure and Jira.
  • Flexibility to work on weekends.
  • Ability to develop and maintain standardized testing frameworks and standard operating procedures, and to drive automation of validation processes using scripts and tools.
  • Ability to identify, document, and track defects, risks, and validation gaps; coordinate defect resolution and re-validation; and ensure compliance with risk, audit, and governance requirements.
  • Ability to collaborate with Network Engineering, Operations, Release Management, and CAB, and communicate validation results, risks, and readiness status.
  • Ability to maintain test plans, execution reports, validation evidence, quality metrics, and knowledge base articles, and ensure audit readiness with documentation and traceability.
  • Strong delivery ownership and decision-making, executive-level communication and stakeholder management, risk-based thinking and escalation judgment, ability to manage cross-functional geographically distributed teams, structured problem-solving, and incident leadership.

Responsibilities

  • Execute end-to-end validation of network changes across switching, routing, firewalls, SD-WAN, Zscaler, and load balancers.
  • Independently test and provide quality assurance for enterprise network changes across LAN/WAN, security, and cloud platforms.
  • Ensure changes meet functional, performance, resilience, security, and compliance requirements before production deployment.
  • Conduct regression and post-change validation before production release, ensuring validations align with CAB approvals and change governance.
  • Collaborate with Network Engineering, Operations, CAB, Risk, and release teams to support change readiness and deliver high-quality, low-risk releases.
  • Act as a quality gate to reduce incidents and improve deployment success through structured testing and automation.
  • Estimate delivery effort, track and address failed-change incidents, and identify opportunities for improvement.
  • Drive quality efficiency and effectiveness using automated solutions for network and security changes, the testing lifecycle, and change-process optimization.
  • Design and execute test plans, test cases, and validation scenarios.
  • Identify defects and risks and provide go/no-go recommendations during release or bridge calls.
  • Drive automation and improve testing efficiency and coverage, including reducing manual testing effort.
  • Maintain validation evidence, test reports, quality metrics, and SDAM and ITSM regulatory documentation.
  • Participate in bridge calls, change reviews, and governance forums and support release decision-making with quality insights.
  • Track and publish quality metrics, including defect leakage, incident reduction, and automation coverage.
  • Support continuous improvement initiatives in testing and validation practices.
  • Mentor junior engineers on testing methodologies and tools and stay updated with emerging network technologies and testing strategies.

Desired Qualifications

  • Knowledge of SD-WAN technologies such as Silver Peak and Palo Alto, Zscaler, F5, Infoblox, and cloud platforms such as Azure and AWS.
  • Experience with automation tools, scripting, and CI/CD validation.
  • Knowledge of risk frameworks, audit compliance, and governance.
  • Certifications such as CCNA, CCNP, ITIL, or COBIT.

About the Company

Northern Trust

Global wealth management and asset servicing

Preparing company summary.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1889

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