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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • Complete an accredited Medical Assistant program, qualifying structured military clinical training, or EMT training; some listed divisions also accept two years of verifiable full-time Medical Assistant experience within the last five years.
  • Have two years of experience in a clinical practice setting as a Medical Assistant.
  • For the Greater Charlotte division, hold current American Heart Association Basic Life Support certification and a recognized or certified CMA or RMA credential from an accepted national organization.
  • For the Greater Charlotte division, successfully complete Atrium Health’s competency assessment and the system-approved primary trainer program for new teammates.
  • For the IL/WI and Floyd & Navicent divisions, obtain American Heart Association Basic Life Support for Healthcare Providers certification within 45 days unless the department leader determines it is not required, and hold a CMA or RMA credential from an accepted organization.
  • For the Wake Forest division, hold current American Heart Association Basic Life Support certification, meet the stated recognized or certified Medical Assistant credential requirements, and successfully complete Atrium Health’s competency assessment. Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select areas.
  • For the Wake Forest division, demonstrate professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate-holder work for the unit, and achieve six points from the list of additional market responsibilities.
  • Perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Have communication and interpersonal skills to develop rapport and maintain professional relationships with patients, team members, and physicians.
  • Have computer skills including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Demonstrate customer service skills that support a positive patient experience.
  • Demonstrate knowledge and skills necessary to provide age-appropriate patient care, including knowledge of growth and development across the lifespan and the ability to assess patient status and determine age-specific care needs.
  • Perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Lift 35 pounds without assistance; use patient-handling equipment with at least one other team member when available for patient lifts over 35 pounds or when the patient cannot assist.
  • Have functional speech, vision, hearing, and touch, with fine-hand manipulation skills; wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards; and operate all equipment necessary for the job.
  • For the Greater Charlotte, IL/WI, and Floyd & Navicent divisions, have a high school diploma or GED.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain specialty-area training and competency while providing patient care.
  • Perform patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with or perform ordered procedures.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing under standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived tests and practice-specific diagnostic tests in accordance with CLIA standards.
  • Safely administer medications and vaccines according to medication-administration rights.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate in a timely and effective manner, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are working and areas are stocked.
  • Perform other related duties as assigned.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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