S

Service Corporation International

Provides funeral services, cemeteries, & cremation

Funeral Director/Embalmer

Business OperationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$40 - $50 /hrIn-person

About the Job

Requirements

  • Graduated from an accredited school or college of mortuary science.
  • Hold a current Funeral Director and Embalmer dual license in the practicing state.
  • Hold a valid state driver's license with an acceptable driving record to operate company-owned vehicles.
  • Possess the ability to reason, plan, identify problems, learn quickly, learn from experience, and apply learning to new situations.
  • Be process- and results-oriented, motivated to keep projects moving by removing obstacles and exploring alternatives.
  • Build professional and trusting business relationships.
  • Demonstrate professional written and verbal communication skills.
  • Have public speaking skills and the ability to influence and gain consensus.
  • Be proficient using databases in automated processes.
  • Be proficient in Microsoft Office.
  • Work indoors and outdoors during all seasons and weather.
  • Wear professional business attire when in contact with families.
  • Sit or stand for frequent, continuous periods of up to six hours per day and frequently climb stairs to access buildings.
  • Have the manual dexterity required for paperwork, calculators, computers, and phone use.
  • Be able to push and pull up to 150 pounds on flat and inclined flooring or ramps.
  • Be available flexibly, including nights and weekends, as services may occur outside normal business hours.

Responsibilities

  • Facilitate funeral arrangement discussions compassionately with deceased next of kin and preside over visitation, funeral, and graveside services in accordance with family wishes, company expectations, and applicable laws.
  • Perform embalming responsibilities as needed and ensure compliance with mortuary, health, and vital statistics regulations within the funeral establishment.
  • Receive or initiate calls to next of kin, gather or confirm deceased and family contact information, discuss needs including languages, schedule arrangement appointments, and email confirmations.
  • Perform removals or transfers as needed, care respectfully for the deceased, and update removal status in company software.
  • Greet next of kin, escort them to meeting space, initiate and facilitate arrangement conferences, assess needs, and summarize desired outcomes.
  • Discuss available life insurance and benefits, including veteran benefits, and promote funeral, cemetery, and crematory services and merchandise.
  • Transition arrangement conferences to a Funeral Services Counselor or Advisor to present cemetery property and merchandise options, pricing, and contracts; perform those responsibilities when the counselor or advisor is absent.
  • Review and authorize merchandise and service contract revisions.
  • Confirm authorization to proceed with service arrangements and preside as master of ceremonies for visitation, funeral, and graveside services in a professional, organized, and caring manner consistent with company standards.
  • Be present for graveside services included in the purchase agreement and when the casket containing a human body is placed in a grave, crypt, or burial vault; verify personal belongings are removed before burial as arranged.
  • Visually inspect the deceased, adjust casket dressing, attire, or makeup, or communicate concerns to preparation staff.
  • Inspect visitation, funeral, and graveside arrangements against contractual arrangements and next-of-kin expectations and initiate corrective action as appropriate; provide instruction or guidance to services team members as needed.
  • Interact with families to fulfill death-care requests and obtain leads for pre-need services.
  • Plan events, including planning resources and ordering music, flowers, or catering to fulfill arrangement requests.
  • Produce memorialization products, which may include scanning photos, ordering memorabilia or stationery, creating electronic presentations, writing obituaries, and creating online memorials.
  • Prepare event rooms before events, including setting up chairs, tables, flowers, guest books, and décor; clean rooms and store items afterward, identify property needing repair, and deliver family memorabilia to homes.
  • Perform attendant duties as needed, including parking lot attendant, driver, usher, pallbearer, or courier.
  • Attend community or charity events as needed to represent and promote the location or market.
  • Verify identification and embalming authorization; clean and embalm bodies following company processes and hazardous-waste procedures, using embalming equipment and fluids to replace bodily fluids and waste.
  • Perform restorations, hair styling, cosmetics, dressing, and other preparation of human remains.
  • Verify casket and lining against the contract, dress the casket, lay the deceased, and update status in company software.
  • Maintain the preparation room, clean soiled equipment, dispose of hazardous waste properly, and promote a safe work environment.
  • Inventory and reorder supplies.
  • Work under general guidance, apply licensure in the business environment, comply with regulations, policies, and procedures, and collaborate with peers or a manager for assistance and guidance.
  • Discuss assignments, expectations, priorities, and deadlines with the manager; seek guidance and coaching, notify the manager when workload is light, and volunteer for additional work.
  • Adapt effectively to new work structures, processes, requirements, or cultures and perform additional responsibilities as assigned.

Desired Qualifications

  • Industry experience is preferred.

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1962

Recently Posted Jobs

Explore more opportunities at Service Corporation International

See more jobs