HybridRemote on Mondays and Fridays; on-site Tuesday through Thursday in Rancho Cucamonga.
IT OperationsEnterprise Applications
About the job
Requirements
Five years of experience developing and maintaining computer applications, including at least two years of SharePoint Online experience supporting end users with document libraries, lists, permissions, and workflows.
Experience with Active Directory, Exchange, and Microsoft Teams integration with SharePoint.
Experience with continuous integration and continuous delivery pipelines, DevOps, and other Microsoft products.
A bachelor's degree in Computer Science, Information Systems, or a related technical field from an accredited institution.
Technical knowledge of SharePoint Online and experience supporting end users with SharePoint functionality, including document libraries, lists, permissions, and workflows.
Knowledge of designing, building, and maintaining SharePoint solutions.
Knowledge of Power Automate, Power Apps, and Office 365 integrations.
Understanding of business needs and the ability to translate them into effective SharePoint solutions.
Familiarity with Agile or DevOps methodologies.
Knowledge of applicable data privacy practices and laws.
Strong troubleshooting, problem-solving, collaboration, and customer service skills.
Effective written and verbal communication skills.
Analytical and problem-solving abilities.
Ability to prioritize and execute tasks in a high-pressure environment.
Ability to work independently and collaboratively in a fast-paced environment.
Ability to take ownership and accountability and work with little or no supervision.
Responsibilities
Provide Level 1, Level 2, and Level 3 support for SharePoint users, including issue triage, troubleshooting, and resolution, with day-to-day support of SharePoint Online collaboration across departments.
Manage and configure SharePoint sites, libraries, lists, permissions, and workflows.
Monitor system performance and availability and escalate issues when needed.
Support integration of SharePoint with Office 365 and third-party applications.
Recommend and implement new features or integrations to improve collaboration and efficiency.
Handle requests for access, content publishing, and document management.
Support SharePoint migrations, patching, and upgrades.
Maintain documentation of system configurations, troubleshooting steps, and knowledge base articles.
Implement and enforce SharePoint governance policies and ensure compliance with applicable healthcare regulations.
Collaborate with development, infrastructure, and business teams to resolve complex issues.
Communicate with technical and non-technical stakeholders regarding production issues, status updates, and solutions.
Stay up to date with industry trends and best practices in SharePoint-related tools and technologies.
Perform other duties required to support health plan operations and department business needs.
Desired Qualifications
Experience with the full-cycle SharePoint Online platform and implementations.
Experience integrating SharePoint Online with other products and enterprise solutions.
Relevant Microsoft certifications.
Overview
What you can expect!
Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!
The Developer II - SharePoint is responsible for providing technical support for issues related to SharePoint and integration and escalating issues as needed. This position also monitors platform health and manages integration between SharePoint and other systems. The incumbent collaborates with development teams and internal stakeholders for enhancements and additional feature deployment. This role is responsible for creating SharePoint process documentation and managing security and compliance.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Additional Benefits
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.
Competitive salary
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Life, short-term, and long-term disability options
Career advancement opportunities and professional development
Wellness programs that promote a healthy work-life balance
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance
Key Responsibilities
Provide L1/L2/L3 support for SharePoint users, including issue triage, troubleshooting, and resolution. Provide day-to-day support of the SharePoint Online product offering with special focus on collaboration within and across departments.
Manage and configuring SharePoint sites, libraries, lists, permissions, and workflows.
Monitor system performance and availability; escalate issues when needed.
Support integration of SharePoint with Office 365 and third-party applications. Recommend and implement new features or integrations to improve collaboration and efficiency.
Handle requests for access, content publishing, and document management.
Support SharePoint migrations, patching, and upgrades.
Maintain documentation of system configurations, troubleshooting steps, and knowledge base articles. Implement and enforce SharePoint governance policies. Ensure compliance with applicable Healthcare regulations.
Collaborate with development, infrastructure, and business teams to resolve complex issues.
Communicate effectively with technical and non-technical stakeholders regarding production issues, status updates, and solutions.
Stay up-to-date with industry trends and best practices in SharePoint related tools and technologies.
Perform any other duties as required to ensure Health Plan operations and department business needs are successful.
Qualifications
Education & Requirement
Required:
Five (5) years of experience developing and maintaining computer applications with two plus (2+) SharePoint Online Experience supporting end users with SharePoint functionality (document libraries, lists, permissions, workflows)
Experience with Active Directory, Exchange, and MS Teams integration with SharePoint
Experience in CI/CD pipelines (DevOps) and other Microsoft products
Bachelor's degree in Computer Science, Information Systems, or a related technical field from an accredited institution
Preferred:
Experience in full cycle SharePoint online platform and implementations
Experience in integrating SharePoint online with other products and enterprise solutions
Relevant Microsoft certifications
Key Qualifications
Strong knowledge and understanding of the following:
Technical knowledge of SharePoint Online Experience supporting end users with SharePoint functionality (document libraries, lists, permissions, workflows)
Technical aspects of designing, building, and maintaining SharePoint solutions
Power Automate, Power Apps, and Office 365 integrations
The functional responsibility of understanding business needs and translating them into effective SharePoint solutions
Familiarity with Agile or DevOps methodologies
Applicable data privacy practices and laws
Strong troubleshooting, problem-solving, collaboration, and customer service skills
Effective written and verbal communication skills
Highly self-motivated and directed. Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to work independently and collaboratively in a fast-paced environment
This position requires a dedicated and technically skilled individual who takes ownership and accountability and works with little or no supervision
Start your journey towards a thriving future with IEHP and apply TODAY!
Work Model Location
This position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday – Thursday onsite in Rancho Cucamonga, CA.)
Schedule may adjust based on business need which may include evenings, holidays, and weekends