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eClerx

Data analytics and BPM outsourcing services

Performance Marketing Campaign Operations Specialist

Performance & Paid MarketingConfirmed live in the last 24 hours
Full-timeManila, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • At least 4 years of experience in performance marketing, paid media, digital marketing, or a related field.
  • Hands-on experience managing campaigns on platforms such as Meta, Google Ads, and TikTok Ads.
  • Experience managing paid media budgets, campaign pacing, performance reporting, and optimisation against business KPIs.
  • Ability to analyse campaign, audience, attribution, and creative data and translate insights into practical recommendations.
  • Experience designing experiments or test-and-learn programmes for audiences, creatives, channels, or campaign strategies.
  • Experience working with agencies and cross-functional teams to deliver marketing campaigns.
  • Experience engaging with artificial intelligence tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

Responsibilities

  • Support the planning, execution, monitoring, optimisation, and reporting of paid user acquisition and reactivation campaigns.
  • Support campaign budget pacing across Meta, Google, TikTok, and other relevant media platforms; flag delivery issues or variances to the relevant stakeholders.
  • Analyse campaign, audience, attribution, and creative performance to identify opportunities to improve efficiency and customer growth.
  • Support the execution and reporting of creative and media experiments, translating results into clear learnings and campaign actions.
  • Coordinate creative workflows with local marketing teams, agencies, and external production partners, following up to ensure assets are submitted, approved, and ready for rollout on time.
  • Build dashboards, automation, and scalable workflows that improve campaign visibility, reduce manual work, and enable faster decision-making.
  • Coordinate with regional and local stakeholders to support consistent campaign operations and the application of successful test results.

Desired Qualifications

  • Experience in customer reactivation, lifecycle marketing, or growth marketing.
  • Experience working in the Philippines or Southeast Asian markets.
  • Experience with marketing automation, dashboards, or workflow tools.
  • Experience managing creative production processes and external creative partners.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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