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Marsh & McLennan

Risk, insurance and business consulting

Business Insurance Account Associate

Full-TimeUpdated on 10/2/2026
No salary listed
Entry
Lexington, KY, USA
HybridThree days on-site per week required; applicants must live within driving distance of the Lexington office.
Company Does Not Provide H1B Sponsorship

About the job

Requirements
  • A high school diploma is required.
  • Zero to 12 months of prior experience.
  • Basic knowledge of an agency management system.
  • Basic application of Adobe and Microsoft Office products, including Outlook, Word, and PowerPoint, with proficiency in Excel.
  • Property Casualty License required within 90 days of hire.
  • Annual continuing education requirement.
  • Ability to develop active listening, verbal and written communication, customer service, attention to detail, sense of urgency, problem-solving, prioritization, and organizational skills.
  • Ability to work at the direction and under the guidance of the Unit Leader, Unit Manager, and Client Team.
Responsibilities
  • Assist with client service deliverables aligned with assigned tasks.
  • Support account team members across functions as needed.
  • Assist other Account Associates during high-volume periods.
  • Provide new business, renewal, and general service support.
  • Perform agency management system data entry for new business support, renewal support, and special projects.
  • Order and file loss runs.
  • Generate certificate holder lists.
  • Download experience modification reports or request them from the insurance carrier.
  • Order flood zones.
  • Order ISO Prometrix reports.
  • Issue certificates.
  • Issue evidence of property.
  • Issue auto identification cards.
  • Learn and adopt the organization's core values.
Desired Qualifications
  • Reliable and punctual.
  • Team-oriented and eager to learn.
  • Basic knowledge of available tools, including Reference Connect, Playbook, and MMA U.
  • Basic application of tools and resources.
  • Understanding of the importance of strong carrier relationships.

About the company

Marsh, formerly Marsh McLennan, is a global professional services firm focused on risk, insurance, reinsurance, talent and business strategy. Its operating businesses help organizations arrange coverage, model and transfer risk, design workforce programs and address complex management questions. Clients range from growing companies to governments and multinational enterprises. The group combines advisory expertise with insurance-market access and data, making it broader than an insurance broker alone while remaining primarily a business-to-business services organization.

Company Size

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Founded

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