Director – Cross-Product/Platform Experience

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week.

Essential Job Duties

As the Director, Cross-Product and Platform Experiences, you will play a pivotal role in shaping and delivering an exceptional platform and interface for our products and driving a collaborative culture across many cross-functional teams. You will be responsible for overseeing the entire product lifecycle for our data platform, analytics and intelligence areas of the product, from ideation to execution, ensuring that our users have an intuitive, efficient, and delightful experience. This position requires a seasoned leader with strong strategic vision, product management expertise, and excellent communication skills to collaborate with cross-functional teams.

Your initial areas of focus will be:

• Leadership and Strategy:
• Develop and communicate a clear product vision and strategy for the Admin Experience, aligned with overall company goals.
• Lead and inspire a high-performing team of product managers, designers, and engineers to execute on the product roadmap.
• Foster a culture of innovation, collaboration, and continuous improvement within the product management team.

• Product Development:
• Drive the end-to-end product development process, from ideation and conceptualization to delivery and optimization.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product launches.
• Prioritize features and enhancements based on a deep understanding of customer needs, market trends, and competitive landscape.

• User Experience and Design:
• Champion the importance of user-centric design principles, ensuring a seamless and intuitive interface for administrative users.
• Work closely with the design team to create wireframes, prototypes, and design specifications that align with user needs and business objectives.

• Data-Driven Decision Making:
• Utilize data and analytics to make informed decisions, measure product success, and identify areas for improvement.
• Implement a robust system for gathering user feedback and iterate on product features based on insights and data-driven findings.

• Stakeholder Management:
• Collaborate with executive leadership, sales, marketing, and customer support teams to align product strategy with overall business objectives.
• Act as a spokesperson for your teams, effectively communicating product updates, milestones, and strategy to both internal and external stakeholders.

What You Need to Get the Job Done

• Minimum of 10 years of experience in product management, with a significant portion in leadership roles.
• Proven experience in product management, with a focus on administrative or enterprise-level products.
• Strong leadership and team management skills, with a track record of building and leading high-performing teams.
• Exceptional strategic thinking and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Experience with Agile development methodologies.
• Familiarity with user experience design principles and methodologies.
• Analytical mindset, comfortable using data to drive decision-making.
• Bachelor’s degree in a relevant field; MBA or advanced degree is a plus.

What You’ll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor,  & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
• Give back.  Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
• Amazing Office Amenities. We’ve got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
• In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.