T

Toss

Fintech super-app for payments and banking

Financial Consumer Protection Manager - Non-Deposit Products

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • Have career experience in the financial sector and a general understanding of banks and financial products; understanding of the banking industry is preferred.
  • Have a general understanding of the Financial Consumer Protection Act and internal controls for financial consumer protection.
  • Have direct experience performing financial consumer protection internal-control work, such as internal-control reviews, pre-consultations, or policy improvement.
  • Have the document-writing ability needed to prepare reports and maintain records of financial consumer protection internal-control activities.

Responsibilities

  • Conduct work responding to financial consumer protection status evaluations.
  • Conduct advance consultations on financial consumer protection for financial product development, product information, product descriptions, marketing activities, and advertisements.
  • Monitor whether the bank sells financial products in compliance with relevant financial consumer protection laws and internal regulations, and appropriately carries out consumer protection activities.
  • Identify improvements to financial product sales procedures based on monitoring results and consumer feedback gathered through various channels, and coordinate with the responsible teams to implement improvements.
  • Collaborate with team members on activities that support effective internal controls for financial consumer protection.

Desired Qualifications

  • Collaborate effectively with colleagues in various areas, including product departments.
  • Provide concrete examples of financial consumer protection internal-control work, improvements made to ensure compliance with the Financial Consumer Protection Act, or implementation of new policies in the résumé.

About the Company

Toss

Fintech super-app for payments and banking

Toss is a South Korean financial services platform that started as a peer-to-peer money transfer service and has grown into a digital 'super app' for personal finance. Its products are accessed through one mobile interface that unifies bank accounts, credit cards, loans, investments, and other financial services, including its own Toss Bank and Toss Securities. It differentiates itself by offering a broad, integrated ecosystem—combining digital banking, asset management, and brokerage services under one roof and running its own banking and securities units. Its goal is to become the leading consumer finance platform in South Korea while expanding its user base globally.

Company size
1,001-5,000
Company stage
Series G
Total funding
$1.5B
Headquarters
Seoul, South Korea
Founded
2011

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