Assistant Director - Traditional Undergraduate Admissions

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Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.   
• Professional development opportunities through the Lindenwood Learning Academy.

Job Title: Assistant Director, Traditional Undergraduate Admissions

Job Code: 17493

Division: Enrollment and Marketing

Evaluation Group: Staff Administrator

FLSA Status: Exempt

Grade: A-13

Revision Date: 7.2.25

Reports To: Director, Traditional Undergraduate Admissions

Positions Supervised: Senior Admissions Counselor, Traditional Students; Admissions Counselor, Traditional Students  

The assistant director of traditional undergraduate student enrollment provides direct supervision and leads a team responsible for multiple facets of recruitment, enrollment, and student-focused service for Enrollment Management. This position works in collaboration with the director of traditional undergraduate student enrollment to ensure efficiency and effectiveness of the admissions and enrollment processes, as well as assists with strategic planning and execution of all recruitment efforts.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Manages the recruitment, admission, and enrollment process for academic programs and modalities offered through the University
• Complies with all federal, state, and institutional policies and procedures, inclusive of accreditation standards
• Assists with strategic planning and development for Enrollment Management
• Supervises admissions and recruitment staff directly, providing leadership and mentorship in executing the University’s vision and mission
• Evaluates applications and academic records to determine admissibility of prospective students 
• Assists in managing day-to-day admissions operations
• Reports and analyzes enrollment and retention data in collaboration with director
• Designs, implements, and supports territorial recruitment for Admissions staff; plans and executes recruitment events; collaborates on community and corporate recruitment initiatives to drive enrollment
• Maintains confidentiality of all school and student matters; assists the director with student inquiries and/or complaints
• Assists in the planning of recruiting events and outreach campaigns
• Ensures accurate and professional documentation of all written and verbal communications with students, faculty, and staff

Leadership and Strategic Thinking

• Establishes long- and short-term strategic goals based on assessment data and ensures standards for the department and its field are met or exceeded
• Adapts and modifies leadership based on new information and/or data; works to set and unite people on the new direction
• Utilizes effective strategies to build collaboration for maximum execution
• Aligns division/department purpose and actions with relevant University initiatives and higher education trends
• Develops organizational strategies to promote the University and assist with retention across all academic formats
• Reviews applicants’ academic credentials and collaborates with academic schools as necessary to assist applicants
• Promotes the development and implementation of policies, procedures, and standards for Enrollment Management, including budget proposals; monitors/authorizes expenditures
• Organizes and leads departmental meetings for faculty and staff

Employee Management and Development

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Recruits, interviews, recommends, welcomes, observes, and monitors performance of department staff
• Sets clear performance expectations for Admissions personnel in regard to goal attainment, department standards, travel assignments, and the University’s mission; holds employees accountable
• Conducts annual employee evaluations based on evidence, observation, and feedback
• Develops employees’ skill sets and provides ideal professional growth opportunities  
• Manages human resources reporting and personnel matters for assigned staff, including, but not limited to, timecards, overtime approval, and absence requests

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position

• Bachelor’s degree
• Minimum of 3 years’ related experience in sales or recruiting
• Minimum of 1 year of supervisory experience
• Master’s degree preferred

Knowledge, Skills, and Abilities – May be representative, but not all-inclusive, of the knowledge, skills, and abilities commonly associated with this position.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Knowledgeable in areas of recruitment, enrollment management, admissions, financial aid, and academic advising
• Ability to organize, prioritize, and multitask with minimal supervision
• Ability to establish and maintain effective relationships with students, faculty, and staff
• Ability to collaborate with, advise, and assist the director of traditional undergraduate student enrollment in all aspects of the recruitment and admissions processes
• Knowledge of Microsoft Office Suite

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Recruitment travel required
• Evening and weekend work required
• Non-Standard Flex

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for extended time daily
• Ability to sit/stand for extended periods of time
• Ability to lift/carry items commonly found in an office setting including, but not limited to, documents, laptops, etc.
• Ability to use repetitive wrist, hand, and finger movements to type regularly
• Regular attendance is a necessary and essential function

For fully remote positions, candidates must reside in or be willing to relocate to one of the following states in which Lindenwood University is authorized to employ:

• Arizona
• Arkansas
• Florida
• Georgia
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Louisiana
• Michigan
• Missouri
• Nebraska
• Tennessee
• Texas
• Utah
• Virginia

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees.  Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.