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GoHealth Urgent Care

Joint-venture urgent care platform with systems

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 11
Full-timeWeirton, WV, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting is required, unless one of the listed alternative qualifications applies.
  • Alternatively, one of the listed Medical Assistant certifications is required at hire, or must be obtained within 12 months of hire for applicants with at least one year of experience as a Medical Assistant: CCMA through the National Healthcareer Association; CMA through Certified Health Professionals; CMA through the American Association of Medical Assistants; CMA through American Allied Health; RMA through American Medical Technologists; NCMA through the National Center for Competency Testing; NRCMA through the National Association for Health Professionals; or ARMA through the American Registry of Medical Assistants.
  • Alternatively, applicants may be graduates of an accredited school of nursing, be an LPN or LVN at hire, or hold EMT or paramedic certification.
  • CPOE certification is required within two weeks of hire if MA certification is not obtained at hire.
  • Basic Life Support certification through the American Red Cross or American Heart Association is required at hire.
  • The role requires basic Medical Assistant duties, quick typing, basic computer knowledge, and proficiency in Microsoft Word and Excel.
  • The role requires attention to detail, the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
  • The role requires written and verbal communication skills and the ability to interact with all persons fairly, respectfully, and sensitively to cultural and social differences.

Responsibilities

  • Conduct patient registration, including securing required paperwork and insurance documentation and verifying insurance and patient eligibility.
  • Process copays and schedule patient appointments for assigned centers.
  • Coordinate provider referrals to assigned specialists.
  • Answer patient questions about their care and keep them informed of their status.
  • Inform technical staff of patient flow.
  • Prepare patients for examination by interviewing them to verify patient information, recording medical history, and confirming the purpose of the visit.
  • Perform preliminary physical tests, including blood pressure, weight, and temperature, and escalate critical cases to the provider as needed.
  • Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to providers.
  • Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
  • Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
  • Maintain medical records and scan charts to patient files.
  • Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
  • Ensure the reception area is well maintained.
  • Conduct courtesy callbacks for patient follow-up.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and equipment calibration; maintain quality assurance and quality control logs; troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • Perform other duties as assigned.

About the Company

GoHealth Urgent Care

Joint-venture urgent care platform with systems

GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
2013

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