Graduate Data Analytics Manager

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. 

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best Employers and one of Canada’s Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada’s Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

November 15, 2026 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

This is a fixed-term contract with benefits beginning January 2027 until April 2028 

About the Role: 

Reporting to the Associate Director, Graduate Operations and Policy, the Graduate Data Analytics Manager provides leadership for the Faculty of Graduate Studies and Postdoctoral Affairs (FGSPA) in the following key areas: data extraction, analysis and reporting, systems maintenance support and enhancements, and process improvements. 

The Graduate Data Analytics Manager leads reports and analytics derived from complex databases and systems to support decision-making, planning, and communications for the FGSPA. The Manager is a key resource for graduate data platforms and administrative tools, leading system enhancements, evaluating new solutions, and managing audit and quality assurance processes.   

The Graduate Data Analytics Manager will:  

• Extract and analyze data and prepare complex reports, data visualizations and analytics in support of key functional processes (e.g. recruitment, admissions, enrolment planning, funding, retention, academic progression, degree completion);  

• Liaise with Institutional Planning, Analysis & Performance (IPAP) partners to ensure accurate reporting of graduate student data to meet audit requirements and institutional reporting needs;   

• Collaborate with campus partners to maintain and address data integrity, quality, completeness of data in which FGSPA is a steward;  

• Ensure the integrity, security and maintenance of graduate student records while ensuring compliance with Brock’s academic policies, Records Management, and the Freedom of Information and Protection of Privacy Act (FIPPA);   

• Respond to complex student record inquiries, resolve data inconsistencies and develop best practices and recommend process enhancements to ensure the accuracy and quality of student and program data; 

• Oversee platform-enabled processes for the entire graduate student lifecycle (e.g. Admissions, Registration, Student Records, Funding and Awards, Convocation);   

• Execute complex system set-up and maintenance processes according to the cyclical academic calendar, supporting critical operations and business processes;  

• Develop and maintain procedure documentation for FGSPA staff and campus partners;   

• Provide training, guidance, and ongoing support to Graduate Studies staff and system users, including onboarding new users, supporting implementation and enhancements, and advising on best practices for records management and system use;  

• Analyze complex data/process errors escalated by FGSPA staff and the graduate community, troubleshooting issues where possible, and/or escalating to platform provider(s) / ITS as necessary to resolve problems;  and 

• Lead enhancements to create viable process and graduate data solutions to support new degree programs, non-traditional graduate programming, graduate micro-programs, and program modifications, including serving as an expert or point of contact for data platforms and processes in collaboration with other units. 

Key Skills and Experience: 

• Undergraduate Degree in a relevant discipline, the equivalent combination of education and experience would be considered; 

• Experience working with student records and systems, (e.g. in a post-secondary institution’s Registrar’s Office, Graduate Office, or similar);  

• Experience in business analysis, process mapping, records and systems management; 

• Exceptional analytical abilities, adept at gathering, cleaning, interpreting and synthesizing data to extract meaningful insights from clear and precise outputs;  

• Exceptional computer skills, including the ability to work with complex databases and advanced features of Microsoft Office suite (proficient in the use of MS Excel macros, pivot tables, lookups and data imports; MS Word track changes, merging files, table management; experience with MS Power BI an asset);   

• Expert knowledge of university systems (student information system, academic calendar system, etc.);  

• Comprehensive understanding of the graduate student lifecycle and how each stage interacts with systems and processes;    

• Excellent project management skills and written and verbal communication skills;   

• Promotes and embodies inclusivity and respect within the workplace and the broader community;  

• Strong consultative skills, including the ability to listen, ask questions, summarize and translate information to make effective decisions and resolve problems;  

• Demonstrated diplomacy and professionalism when interacting with a wide variety of groups;   

• Ability to synthesize, analyze, and interpret complex data information, University policies, procedures, and regulations; and 

• Exceptional critical thinking skills needed to resolve complex problems, map system enhancement projects, and troubleshoot system issues. 

Preferred or Asset Skills:  

• Master’s degree, preferably in information science, data analytics, management information systems, business intelligence, or related field;  

• Experience in data analytics, data integrity, and statistical analysis;   

• Experience in project management, business analysis, process mapping, database management; and  

• Experience working with the data structure of a Student Information System and navigating Student Information System enhancements.  

Salary and Total Rewards:  

• Job Grade M, Salary Scale ($74,235-$118,776); 

• Target Hiring Range: $74,235 - $76,000* 

• This is a fixed term contract position that includes:   

• • Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage. 

• • Pension Plan: Enrollment eligibility in the Brock University Pension Plan. 

• • Vacation: Up to 3 weeks per year, in addition to university holidays. 

• • Flexible Work Arrangements: Hybrid work schedule available. 

*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.