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Experience Senior Living

Senior living developer and operator

Care Partner

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Part-timeAkron, OH, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Certified Nursing Assistant or Home Health Aide certification is preferred but not required.
  • A license or certificate for medication assistance, if applicable under state regulations, is preferred.
  • CPR and First Aid certifications are preferred.
  • Completion of all state- and Experience Senior Living-specified training programs is required.
  • Ability to read and comprehend simple instructions and short correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
  • Ability to apply common-sense understanding to detailed written or verbal instructions and deal with difficult situations.
  • Ability to communicate effectively with management, team members, residents, family members, vendors, referral sources, and outside contacts.
  • Ability to make independent decisions.
  • Ability to communicate in a warm, friendly, and caring manner.
  • Passion for working with and around senior citizens.
  • Knowledge of customer service principles and practices.
  • Ability to work varied schedules, including weekends, evenings, and holidays.
  • A neat, clean appearance consistent with the dress code.
  • Ability to deliver a high level of service, ensure customer satisfaction, address service failures, and prioritize customer needs.
  • Ability to present information clearly through speech, read and interpret complex information, talk with residents, family members, and customers, and listen well.
  • Ability to communicate warmly and helpfully while building credibility and rapport.
  • Ability to work cooperatively with a group to achieve goals and objectives.
  • Ability to be tactful, maintain confidences, foster an ethical work environment, prevent inappropriate coworker behavior, give proper credit, and handle situations honestly.
  • Ability to remain open to new information, adjust opinions, perform varied tasks, shift focus as demands change, manage transitions between tasks, and adapt to varying customer needs.

Responsibilities

  • Assist residents with personal care and activities of daily living as assigned or requested, in accordance with their service plans.
  • Perform assigned daily housekeeping tasks using established procedures and standards.
  • Perform assigned laundry duties.
  • Review and participate in 24-hour reports, shift-change reports, and verbal reports as needed.
  • Assist residents to and from scheduled life-enrichment programs.
  • Promote residents' personal choices, independence, and spiritual needs.
  • Provide verbal encouragement and support to residents.
  • Prioritize tasks to ensure appropriate services as resident requests and needs change.
  • Communicate changes in residents' needs to the Director of Health and Wellness.
  • Communicate with other departments as residents' needs arise during the shift.
  • Respond promptly to resident pendant or wearable calls.
  • Ensure compliance with new resident-care needs.
  • Maintain established infection-control practices.
  • Report all accidents and incidents to a supervisor as soon as possible, regardless of severity.
  • Maintain the confidentiality of residents' personal-care information.
  • Honor residents' personal and property rights.
  • Be knowledgeable and prepared for disasters, fires, and other emergency situations.
  • Help residents transition from home to the community through thoughtful engagement at every level of interaction.

About the Company

Experience Senior Living

Senior living developer and operator

Experience Senior Living is a developer and operator of senior-living communities. Its communities may provide independent living, assisted living, and memory care along with dining, activities, and resident services. Development and central teams create and support properties while community staff deliver daily operations and care. Work includes caregiving, nursing, culinary, sales, activities, maintenance, development, and corporate disciplines. The scope is Experience Senior Living and its own community portfolio. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

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