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Valiant Residential

Manages apartment communities for property owners

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Real Estate SalesUpdated on Nov 10
Full-timeGrand Prairie, TX, USANo salary listedIn-person

About the Job

Requirements

  • Experience working with the public and/or in sales.
  • Two years of experience in relevant customer service.
  • Strong verbal and written communication skills in English; Spanish bilingual ability is a plus.
  • Fair Housing Certification, or willingness to obtain it before interacting with prospective residents.
  • Ability to operate a telephone, personal computer and keyboard, Microsoft Word, Microsoft Outlook, and community software.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to diffuse and respond to customer concerns to avoid escalation.
  • Maintain a neat, clean, and professional appearance throughout the workday and whenever present in the community.
  • Comply with expectations demonstrated in the employee handbook.
  • Participate in training to comply with new or existing laws.
  • Ability to support and contribute to the community team.

Responsibilities

  • Greet prospects and qualify them by covering all criteria, asking questions, and utilizing completed guest cards.
  • Prepare move-in packages and lease paperwork.
  • Immediately record all telephone and in-person visits on appropriate reports; file guest cards and maintain them according to established procedures.
  • Inspect models and available market-ready units and communicate related service needs to the Community Manager.
  • Have prospects complete applications and secure deposits in accordance with company procedures and Fair Housing requirements.
  • Update the availability report and process applications for approval, including credit checks and rental history; submit processed applications to the Community Manager for approval.
  • Assist in monitoring renewals and distribute and follow up on renewal notices.
  • Monitor advertising effectiveness and gather and file information about market competition in the area.
  • Professionally represent the company at all times.
  • Accept rental payments and immediately give them to the Assistant Community Manager.
  • Type leases, complete appropriate paperwork, and accurately and promptly input information into the Yardi System; review with the Community Manager before obtaining signatures.
  • Assist the management team with other tasks as required.
  • Consistently implement community policies.

Desired Qualifications

  • Bilingual ability in Spanish.

About the Company

Valiant Residential

Manages apartment communities for property owners

Valiant Residential manages multifamily apartment communities for property owners, coordinating on-site operations with corporate support for residents and investors. Its teams oversee leasing, maintenance, marketing, accounting, resident service requests and construction projects, keeping operational and resident-facing work within one management organization. The company also coordinates vendors, supports due diligence and property transitions, and trains staff in compliance and daily operations. Its service model covers both ongoing community management and capital improvements, giving owners one operator for resident-facing tasks and property-level project work. Founded in 1987, Valiant Residential is headquartered in Dallas, Texas.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dallas, TX
Founded
1987

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