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Ernst & Young

Global professional services: consulting, assurance, tax

Technical Functional Analyst

Business AnalysisPosted on Nov 10
Full-timeMilan, Metropolitan City of Milan, Italy$35k - $45k

About the Job

Requirements

  • At least five years of experience as a Functional Analyst, Business Analyst, or Technical Analyst in complex digital environments.
  • Experience gathering, analyzing, and formalizing functional and technical requirements.
  • Proficiency with user stories, use cases, acceptance criteria, and requirements-engineering techniques.
  • Ability to model processes, flows, and interactions using BPMN, UML, or equivalent notations.
  • Knowledge of APIs, databases, application integrations, and major software architectures.
  • Ability to analyze data, technical documentation, logs, and system behavior.
  • Familiarity with AI-based products, data-related requirements, and criteria for evaluating outputs.
  • Knowledge of Agile methodologies and backlog and documentation tools.
  • Ability to produce precise, consistent, and verifiable specifications.
  • Strong facilitation and communication skills for collaboration between business stakeholders and technical teams.

Responsibilities

  • Collect evidence through interviews, workshops, document analysis, data, and observation of existing processes.
  • Analyze the current state, identifying users, activities, systems, issues, and information needs.
  • Translate the Product Blueprint into detailed functional requirements for the product's initial modules.
  • Document processes, use cases, business rules, information flows, exceptions, and dependencies.
  • Define user stories, functional specifications, acceptance criteria, and examples of expected behavior.
  • Produce data mappings, integration descriptions, and interface requirements in collaboration with technical teams.
  • Identify requirements relating to security, privacy, accessibility, performance, and operations.
  • For AI modules, document information sources, expected results, edge cases, and evaluation criteria.
  • Maintain traceability among evidence, requirements, user stories, developed components, and test cases.
  • Support Product Owners and the squad with backlog refinement and resolution of ambiguities.
  • Collaborate with Quality Engineering to define functional tests and support user acceptance testing.
  • Manage changes, versions, and approvals of functional documentation throughout the delivery lifecycle.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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