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Baystate Health

Operates regional hospitals and health services

Assistant Nurse Manager RN - Emergency Department

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USA$118.9k - $161.7kIn-person

About the Job

Requirements

  • A minimum of 3–5 years of nursing experience with the most appropriate patient population served by the care team.
  • Management and leadership skills.

Responsibilities

  • Administer direct nursing care to patients and serve as a clinical resource and role model of clinical excellence for staff.
  • Deliver the service promise, as evidenced by metrics across unit practices and programs.
  • Collaborate with the Nurse Manager to develop quality-driven, cost-effective initiatives and lead service-based performance-improvement efforts.
  • Collaborate with the Nurse Manager to foster a positive work environment and support staff engagement and practices aligned with Magnet principles.
  • Initiate and manage necessary change, providing support and resources to staff, and build working alliances with other professional groups.
  • Create opportunities for Shared Governance to solve problems effectively.
  • In alignment with the Nurse Manager, recruit and hire staff; support staff development, recognition, and retention; establish performance expectations; deliver performance appraisals; and implement corrective actions.
  • Manage the patient care environment, maintaining visibility in the unit and responsibility for patient progress and care outcomes.
  • Lead collaborative efforts with other departments and disciplines to meet patient care needs.
  • Resolve unit issues with the Nurse Manager, including ensuring adequate materials and equipment.
  • Manage within budget, steward financial resources, and develop unit business plans and budgets with the Nurse Manager in line with organizational goals and relevant factors.
  • Set expectations with the Nurse Manager and hold staff accountable for delivering high-quality, affordable care.
  • Address budget variances proactively and promptly in partnership with the Nurse Manager.
  • Set a pace for performance improvement and create and implement plans informed by internal and external factors to improve patient care and the work environment.
  • Make operational decisions and resolve problems to support timely patient flow and effective unit operations.
  • Establish staffing plans that respond to changing unit needs.
  • Partner with a nurse educator and manager to provide staff education and training and establish a learning environment.
  • Facilitate staffing models needed to support case volumes and acuity.
  • Evaluate clinical processes and workflows to ensure efficiency and facilitate appropriate changes.
  • Directly supervise nurses on weekends and off shifts in partnership with the clinical supervisor.
  • Evaluate clinical documentation for completion and accuracy.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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