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Mariner Finance

Personal loans and consumer financing services

Loan Sales Associate

Retail & Commercial BankingUpdated on Nov 10
Full-timeCincinnati, OH, USA

About the Job

Requirements

  • At least 1 year of experience in a sales position.
  • A strong interest in the consumer finance industry.
  • Ability to sustain or exceed individual sales goals.
  • Excellent written and verbal communication skills.
  • Ability to use and learn new sales platforms and technologies.
  • Ability to complete functions promptly while maintaining accuracy.
  • High school diploma or equivalent.
  • Ability to obtain any essential licenses required by the state.

Responsibilities

  • Make outbound calls to develop business, follow up on opportunities, and support account relationships.
  • Support branch growth by meeting or exceeding individual and branch performance goals.
  • Build relationships with current and potential customers through respectful, solution-focused communication.
  • Consult with customers to understand their needs and identify appropriate lending options.
  • Process loan applications and gather required credit, income, and financial information.
  • Present loan solutions and available products clearly, confidently, and compliantly.
  • Educate customers on loan terms, payment expectations, account requirements, and available services.
  • Help customers resolve account concerns, make payment arrangements, and stay on track.
  • Positively impact customer service, credit quality, and branch profitability.
  • Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
  • Learn federal, state, and local consumer application laws to ensure compliant actions.
  • Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
  • Perform additional functions as needed based on market demand and branch staffing to provide consistent quality customer service.
  • Work 40 hours per week within the stated operating hours, including at least one Saturday per month and some extended hours seasonally or based on business needs.
  • Be physically present in the office and perform the stated physical duties, including sitting for extended periods, operating computer and phone systems, and occasionally lifting or moving up to 20 pounds.

Desired Qualifications

  • One year of outbound calling experience.
  • Experience in lending, consumer loans, or collections.
  • Bachelor’s degree.

About the Company

Mariner Finance

Personal loans and consumer financing services

Mariner Finance provides personal loans and a variety of loan products for consumers, including options for debt consolidation, home improvements, car loans, auto refinancing, and mortgage-related loans such as FHA and VA loans. Customers can apply online or visit local branches for help, and the company earns revenue from interest and fees on these loans. The loans work by offering adjustable terms and predictable payments, with the company supporting borrowers through a straightforward application process and customizable loan options. Compared with competitors, Mariner Finance emphasizes strong customer service and a broad menu of loan types, plus an accessible application path and in-person assistance at its branch network. Its goal is to make obtaining flexible financing easy and clear for individuals who need personal loans and related lending options.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
White Marsh, MD
Founded
2002

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