Data Centre Technician

Job Description

As a Data Centre Technician, you will support the Facility Management team in the day-to-day operation of the data centre, delivering high-quality electrical and mechanical maintenance while maintaining a strong focus on safety, uptime, and customer service.  

Working within a 24/7 operational environment, you will play a key role in ensuring all critical infrastructure systems are maintained to the highest standards and perform reliably.  

What you will do:  

• Assess and manage risks across OH&S, security, and critical facility systems, ensuring operations remain within the approved NEXTDC risk profile  

• Apply the NEXTDC Risk Management Framework to identify, analyse, and mitigate risks, feeding insights back to Engineering to improve design and operations  

• Ensure best-practice installation of customer infrastructure, including power monitoring, rack security, and environmental controls  

• Monitor and diagnose system performance via BMS and related platforms, performing fault finding to minimise MTTR  

• Support continuous improvement of data hall monitoring (temperature, humidity, alarms, power) alongside Facility Management  

• Follow all established frameworks, policies, and procedures for safe and compliant facility operations  

• Promote and support training to ensure compliance with relevant OH&S legislation and operational standards  

• Maintain strong working knowledge of critical systems to act as a technical point of reference  

• Assist with customer equipment handling, deliveries, and assembly as required  

• Produce operational reports with recommendations to improve performance and reliability  

• Participate in team activities and ongoing professional development  

• Engage in regular development discussions aligned with company competency frameworks  

• Participate in a rotating on-call roster to support 24/7 operations  

• Support additional tasks as directed by the Facility or Services Manager  

Qualifications

• Strong customer service and interpersonal skills, with the ability to manage stakeholder expectations  

• Clear written and verbal communication, with the ability to explain technical concepts effectively  

• Strong planning, organisational, and problem-solving skills  

• Solid understanding of data centre operations, including rack management, IT installations, cooling, and power systems  

• Willingness to build expertise in high-density power and advanced cooling technologies  

• Proficient in Microsoft Office, with exposure to BMS and other service platforms desirable  

• Relevant electrical, mechanical or related trade qualifications (desirable).  

• Working knowledge of ITIL principles  

Additional Information

• Be part of ‘factories of the future’ as we build the infrastructure to support the digital economy, AI and cloud.  
• Inclusive, diverse and values-driven working culture 
• Awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more) 
• Great opportunities to progress within our company (grow as we grow) 

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.