Experienced Auto Glass Installation Technician

Job Description

If you are an experienced Auto Glass Technician, you already know your skills are in demand. As the industry leader and part ofBelron®, the world leader in vehicle glass repair, replacement, and recalibration, Safelite is investing in advanced technology, career growth, and technician development. Whether you currently work for a nationalcompetitor ,regional glass provider, dealership, collision center, or independent shop, we would love to talk with you.

Already working in Auto Glass? If you are successful where you are but opento  careergrowth, advanced technology, leadership opportunities, or a different long-term career path, we welcome a conversation.

A Brief Overview

You bring the skills—we’llmatch you to the right level and set you up to succeed. This position may be filled at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, andcertifications. Seniorand Master Technician positions may include coaching, mentoring, and technical leadership responsibilities.

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety,qualityand exceptional customer service. Clean customer vehicles after every job.

• Recalibrating automotive safety systems, includingtrouble-shootingand completing diagnostic testing.

• Proficiently operate Safelite’s tools and technologies,including:True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (asrequiredbv the “Safelite Way of Fitting”,work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.

• Safelyoperatecompany and customer vehicles throughout the workday.

• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.

• Senior and Master Technician levels will serve as a technical resource, support technician development, share best practices, andassistwith coaching and mentoring activities.

• Performs other duties as assigned

• Complies withall policies and standards

WhatYou’llGet

Technician: $25.25 - $33.50/hr

Senior Technician: $28.00 - $37.25/hr

Master Technician: $30.50 - $40.75/hr

• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.

• Program to buyadditionalPTO or sell unusedtimeup to 16 hours.

• Up to $5,250 annually in tuition reimbursement.

• Paid training and all the tools and resourcesyou'llneed to be successful.

• View all our health, wealth, and life offerings atwww.safelitebenefits.com.

• Clear career pathway from Technician to Senior Technician to Master Technician, plus opportunities in mentorship, training, and leadership.

Actual compensation isdeterminedbased on experience, qualifications, certifications, geographic market, and internal equity.

Education Qualifications

• High School Diploma GED/Equivalent Preferred

• Valid state-issued driver’slicenseany other license(s) (as required by federal,stateand local laws) tooperatea company vehicle. Required

• Proven experience as an Auto Glass Technician (2+ years preferred)

Experience Qualifications

Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence.

• Technician:Typically1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.

• Senior Technician:Typically3+ years of vehicle glass experience withdemonstratedtechnicalproficiency, quality performance, and independent operation.

• Master Technician:Typically5+ years of vehicle glass experience with advanced technicalexpertiseanddemonstratedmentoring, coaching, or training capability.

Experience ranges are intended as guidelines and may vary based on qualifications and business needs.

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds

• Ability to stand for extended periods, work in tight spaces,bendand twist body

• Ability to use a variety of hand tools and power tools safely and effectively

• Ability tooperatea motor vehiclein accordance withall federal,stateand local laws and agreement to bemonitoredvia in-cab vehicle safety camera / video surveillance technology

• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations

• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods

• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”

• Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs

• Proficiencyin using computerized diagnostic tools to complete recalibrations and trouble-shoot issues

• Problem-solving and ability to trouble-shoot issues, independently and collaboratively

• Ability to read, write and interpret the English language and technical directions

• Ability to communicate orally (via phone) and written (via computer or other electronic means)

• Ability tomaintaina professional appearance, adhering to Company uniform and PPE policies

• Willingness and ability tomaintainstable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)

Preferred Attributes

• Passion for craftsmanship and quality work

• Interest in emerging vehicle technology and ADAS systems

• Desire to continue growing within the trade

• Interest in mentoring others (Senior and Master levels)