Customer Assistant - Festive, Douglas Extra

About the role

Contract: Temporary

Fancy a festive in-store role? We’ve got all kinds of shifts and roles available.

Across the country, customers are counting on us to make the magic happen – and that’s why we need your help. Working in store, you’ll tackle a range of tasks, from serving customers and stocking shelves, to picking orders for home delivery. You’ll feel your impact every day, as you send customers home with a smile. Experience isn’t essential – all you need is the right attitude.

Because here, it all comes down to helping people: customers, colleagues, communities. If you’re warm and welcoming, you’ll fit right in with our caring, friendly bunch.

It all adds up to a role where you can do good, and feel good, while enjoying great flexibility. Let’s make every day a little better. Especially at Christmas.

#tescoxmas

What is in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

• Competitive Salary
• Bonus Scheme*
• Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2^nd Clubcard available.
• Life Assurance
• Pension Plan*
• Save As You Earn Scheme*
• Paid Family Leave
• Bike to Work
• Long Service Awards
• Commuter Scheme
• Wellbeing Initiatives

*Entry requirements and rules of the scheme apply

You will be responsible for

• You’ll help deliver Christmas for households across the nation.
• You’ll provide support in store during the busy festive period.
• You could be stocking shelves and making sure products are where they need to be.
• Or, you could be serving customers and putting together orders for our Click and Collect service.
• Whatever the task, you’ll take pride in making sure that customers get a brilliant experience.

You will need

• Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• Works hard for customers, your team and your department.
• You are able to prioritise to ensure anything you do is right for our customers.
• Adaptable and resilient to meet the ever changing demands of our business.
• You must be able to follow instructions either verbal or written.
• You are reliable and a good timekeeper.
• You must be smart and tidy at all times.

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move.  Our core purpose is “Serving our customers, communities and planet a little better every day”.  Serving means more than a transactional relationship with our customers.  It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity.

Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food.  

We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated.   At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.  We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/

How can I let Tesco know I need additional support?

Please let us know you need additional support by emailing [email protected]

This will allow us to understand more about you and how we can best support you through the recruitment process.