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Compass Connections

Care and support for children and families

Zone Supervisor

Full-TimeUpdated on 10/14/2026
$26/hr
Junior
Associate's
El Paso, TX, USA
In Person
Social & Community ServicesResidential & Direct Support
No H1B Sponsorship

About the job

Requirements
  • Fluency in English and Spanish is required.
  • A high school diploma or equivalent is required.
  • A minimum of one year of related experience and/or training is required.
  • Pass a pre-employment drug screen and random drug screens throughout employment.
  • Provide proof of work eligibility status upon request.
  • Pass pre-employment and biennial criminal background checks.
  • Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
  • Work collaboratively with other staff members, service providers, and professionals.
  • Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
  • Work in a fast-paced environment and maintain emotional control and professional composure.
  • Maintain the computer literacy required to meet the responsibilities of the position.
  • Work effectively without intensive supervision, both independently and as a member of a multidisciplinary team.
  • Maintain a working knowledge of all Compass Connections policies and procedures.
  • Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
Responsibilities
  • Meet all federal and state regulatory guidelines and standards applicable to the position.
  • Report all serious incidents and daily activities to the Shelter Manager.
  • Assist with developing shift schedules and staff assignments to ensure the safety of the service population and coworkers.
  • Monitor, coordinate, and delegate daily facility operations tasks throughout the shift as needed.
  • Know the procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
  • Supervise the general interaction of the service population, promote positive interaction between children, and encourage children to take responsibility in the daily routine.
  • Plan, organize, and supervise activities for children in accordance with the daily activity schedule.
  • Identify routine maintenance and repair work and report it to the Shelter Manager.
  • Participate in scheduled meetings, in-service training, and team decisions.
  • Assist with household laundry and routine cleaning of bedrooms and living areas.
  • Maintain accurate and timely records regarding clothing and personal items.
  • Schedule air and ground transportation for the service population when needed.
  • Work evenings, weekends, and holidays as needed or requested by the position supervisor.
  • Implement safety protocols, including evacuating with children and other staff during an emergency.
  • Follow the professional and ethical standards in the employee handbook, including respecting agency staff, children, and community members and complying with the dress code.
  • Supervise assigned unit managers and provide constructive feedback to supervised staff regarding work habits, communication, and safety.
  • Mentor and assist new hires and coworkers during the general observation training period.
  • Complete timely and accurate documentation in accordance with agency policies, procedures, contracts, and regulatory requirements and standards.
  • Frequently move from one area of the physical plant to another.
  • Meet deadlines required by the program supervisor and federal partners.
Desired Qualifications
  • An Associate degree from an accredited program or institution, or two or more years of college-level coursework in a related field, is preferred.
  • Two or more years of related experience and/or training are preferred.

About the company

Compass Connections is a nonprofit provider of community-based services for children, young people, and families. Programs include foster care, residential care, family preservation, behavioral health, and support for unaccompanied children. Teams work with public agencies and caregivers to provide safe, stable, and individualized services. Compass works in child welfare and human services, responding to safety, trauma, development, family relationships, and regulatory requirements through residential settings, foster networks, community programs, and public-agency partnerships.

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