Sales Support Senior Analyst

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

Role Responsibilities

• Sales-Related Project Assistance: Undertake basic sales project support tasks, assist in organizing project materials, follow up on basic project processes, file project documents, cooperate with the frontline sales team to complete auxiliary tasks in project implementation, and not involve complex project decision-making and negotiations.

• Administrative Affairs & Cross-Departmental Coordination: Assist the sales team supervisor in handling daily administrative affairs, including schedule arrangement, meeting preparation, business trip coordination, document filing, etc.; liaison with internal departments (Product, After-sales, etc.), convey the needs of the sales team, track the progress of task handling, and coordinate and resolve basic issues in cross-departmental communication.

• Other Auxiliary Tasks: Cooperate with the team to organize sales materials, input and conduct basic verification of data, assist in carrying out daily team communication and event implementation, and complete other administrative and business auxiliary tasks assigned by the supervisor.

Role Qualifications

• Educational Background: College degree or above, major is not restricted; priority is given to majors related to Administrative Management, Business English and Portuguese.

• Language Skills: Proficient in English and Portuguese with excellent listening, speaking, reading and writing abilities; able to independently complete bidirectional translation in various business scenarios without language barriers; priority is given to those familiar with local Brazilian business terminology and cultural habits.

• Work Experience: 2-5 years or more of relevant experience as an Business Assistant or Data Analyst; priority is given to those with experience in sales team support; outstanding fresh graduates (with qualified data skills) are welcome to apply.

• Core Competencies: Strong execution ability and attention to detail; proficient in office software (Word, Excel, PowerPoint, etc.); good at document organization and high level data processing; excellent communication and coordination skills, able to efficiently liaison with internal and external parties to promote task implementation.

• Other Requirements: Strong sense of responsibility and good teamwork spirit; able to adapt to the local working rhythm in Brazil; willing to cooperate with occasional business trips and temporary work arrangements of the team; good pressure resistance, able to efficiently complete multiple tasks in parallel.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

  We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).  I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms