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SBM Management Services

Global facilities management and cleaning services

HR Generalist

HR Generalist & Employee RelationsUpdated on Nov 12
Full-timeBoise, ID, USA$70k - $75k

About the Job

Requirements

  • A bachelor's degree in Business Management or a related field from a four-year college or university, with 2–4 years of experience as an HR Generalist, or an equivalent combination of education and experience.
  • Bilingual proficiency in English and Spanish.
  • May be required to hold a valid driver's license and meet SBM Driver Approval requirements.
  • Must complete all safety and task training certifications.

Responsibilities

  • Maintain knowledge of legal requirements and government reporting regulations affecting human resources, and ensure policies, procedures, and reporting comply with applicable requirements.
  • Partner with the training department or identify external resources to arrange training for employees and managers.
  • Coach and assist managers with employee relations issues, ensuring alignment with SBM and CBA policies and procedures.
  • Drive employee engagement by training site management teams on engagement strategies, conducting regular site visits, and using the mobile app where available; communicate and assign quarterly ESAT action plans.
  • Draft, execute, and maintain records of personnel transactions, including hires, promotions, transfers, performance reviews, and terminations; maintain employee statistics for government reporting and provide regular departmental reports.
  • Champion talent review processes and embed them throughout the year, not only during formal review periods.
  • Prepare employee separation notices, RIF actions, and supporting documentation, and assess risk.
  • Conduct exit interviews for voluntary separations; train managers to handle separations and serve as a witness when necessary; ensure investigations, reviews, and approvals are completed before action is taken.
  • Consult with managers and finance on pay activities, support annual wage reviews and pay changes, and ensure pay changes remain within established pay ranges.
  • Provide guidance and coaching to managers on performance management, including discipline, PIPs, and CAPs.
  • Complete special projects by clarifying objectives, setting schedules, conducting research, developing and organizing information, and fulfilling transactions.
  • Manage expectations by communicating project status and issues, resolving concerns, analyzing time and cost issues, and preparing reports.
  • Investigate employee relations issues and grievances, and participate in personnel-related hearings.
  • Build strong relationships with the operations team as an HR consultant and maintain ongoing communication with sites and managers.
  • Drive to various work locations, customer sites, or company facilities as necessary to perform essential job functions; some travel may be required.
  • Carry out management responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, planning, assigning, and directing work; conducting performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems; and ensuring employees are trained on tasks and safety requirements. May supervise employees within assigned divisions.

About the Company

SBM Management Services

Global facilities management and cleaning services

SBM Management Services provides facilities management focused on soft services, especially commercial cleaning and janitorial work. It customizes cleaning programs for each client and runs them through standardized processes, management systems, and reporting tools to boost efficiency and transparency. With a global footprint of over 1,000 locations, SBM offers integrated soft services designed to keep facilities clean and safe, backed by a workforce developed through training in a minority-owned company. Its approach emphasizes consistent operations, measurable reporting, and tailored service to meet diverse client needs. The goal is to help clients maintain high-quality, safe workplaces by delivering reliable cleaning and facilities support through an organized, scalable system.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
McClellan, West Virginia
Founded
1982

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