Food Service Assistant - Busser

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest.   In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success.   Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do:

Interested in starting a career in Food & Beverage? Join our Fine Dining team as a Food Service Assistant (Busser) and gain valuable experience in an upscale dining environment while learning from experienced hospitality professionals.

Fine dining is about creating memorable experiences. We're looking for motivated, guest-focused individuals who take pride in exceptional service, attention to detail, and teamwork. In this role, you will support dining room operations by assisting with service, maintaining a clean and welcoming environment, and helping create a seamless experience for every guest.

Schedule

• Shift: 6:15 AM to 3:00 PM
• Includes closing and cleanup responsibilities
• End time may vary based on business needs
• Weekend and holiday availability required

What You'll Do

• Support servers in providing attentive, personalized guest service
• Maintain clean, polished, and properly set dining tables
• Clear and reset tables efficiently while upholding fine dining standards
• Keep service stations stocked, organized, and ready throughout service
• Assist with water service, bread service, and other guest needs as directed
• Maintain the cleanliness and presentation of the dining room
• Work closely with servers, hosts, bartenders, and culinary team members to ensure a seamless guest experience
• Learn and apply fine dining service standards and hospitality best practices
• Assist with opening, closing, and cleanup duties

What We're Looking For

• Positive attitude and willingness to learn
• Excellent guest service and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Professional appearance and demeanor
• Strong attention to detail and commitment to quality
• Ability to stand, walk, bend, and lift throughout the shift
• Reliable attendance and punctuality
• Weekend and holiday availability required

Seasonal Opportunity

This seasonal, part-time position is available immediately through January 9, 2027.

High-performing team members may be considered for a regular On-Call or Part-Time position following the seasonal assignment.

What are we looking for?

Compensation:

$9.50

-

$9.75

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.