Payments Operations Analyst - Payment Operations, Foreign Exchange Management Act

Join a team supporting cross-border payments and foreign exchange operations. You will manage payment processing, investigate client issues, and maintain strong controls under India regulatory requirements. This role suits someone who is analytical, client-focused, and comfortable managing time-sensitive work.

As an Analyst in Payments Operations, you will process and validate trade and non-trade foreign exchange payments, review supporting documents, and manage regulatory checks. You will investigate payment issues, manage client queries, and reconcile nostro and vostro accounts. You will work with clients and internal teams to resolve issues, meet service commitments, and reduce repeat errors.

Job responsibilities

• Process and validate cross-border payments, checking purpose codes, deal references, charges, foreign exchange rates, tax details, and supporting documents.
• Review trade documents, including invoices, shipping and transport evidence, bill of entry and authorised dealer codes, export realisation documents, and contracts.
• Track export realisation and import remittance timelines and support reporting for current and capital account transactions.
• Check eligibility and limits under the Liberalised Remittance Scheme and other applicable Foreign Exchange Management Act requirements.
• Maintain control evidence and maker-checker checks, and escalate exceptions or suspicious activity to Compliance.
• Investigate payment rejects, returns, recalls, beneficiary non-receipts, and amendments using payment tracking and case management tools.
• Manage a portfolio of corporate clients and partner with Client Service and Implementation teams on onboarding and query resolution.
• Reconcile nostro and vostro accounts and end-of-day balances; investigate breaks and aged items using TLM, TLM GREX, or equivalent systems.
• Complete daily control sign-offs and support audit readiness, including segregation of duties and sanctions screening.
• Analyse recurring issues, identify root causes, update procedures, and share guidance to reduce repeat errors.
   

Required qualifications, capabilities, and skills

• Bachelor’s degree
• Minimum 2 years of experience in foreign exchange operations covering trade and non-trade payments within a bank or global financial institution.
• Strong knowledge of Foreign Exchange Management Act (FEMA) and Reserve Bank of India requirements for current and capital account transactions.
• Experience with purpose-code mapping, the Liberalised Remittance Scheme, export realisation timelines, and trade documentation standards.
• Experience investigating payment exceptions and completing nostro or vostro reconciliations.
• Strong client service, communication, and stakeholder management skills, with the ability to work under high volumes and tight service deadlines.
• Strong analytical skills, attention to detail, and sound judgement when escalating issues.
• Ability to manage multiple priorities and meet time-sensitive deadlines.
   

Preferred qualifications, capabilities, and skills

• Certified Anti-Money Laundering Specialist qualification, or currently studying toward it.
• Familiarity with Alteryx or Tableau.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.