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SBM Management Services

Global facilities management and cleaning services

Account Director

Account ManagementUpdated on Nov 12
Full-timeBoise, ID, USA$130k - $150k /yr

About the Job

Requirements

  • A bachelor's degree in Business Management or a related field from a four-year college or university, with 5-8 years of experience, or an equivalent combination of education and experience.
  • May be required to have a valid driver's license.

Responsibilities

  • Plans, develops, and implements customer strategies to retain existing business and grow business within a specific customer, personally or through subordinate supervisors.
  • Provides direction and develops growth and retention for client-specific programs.
  • Reviews research to anticipate competition and market trends and translate customer attitudes about services and relationships.
  • Consults with development teams on market requirements and product features.
  • Communicates strategies for marketing, operations, communications, sales, and employee satisfaction from the assigned customer to the executive team.
  • Coordinates and aligns strategy with the corporate growth plan.
  • Works with other departments to develop relationships regarding pricing, positioning, and packaging.
  • May need to drive to various work locations, customer sites, or company facilities to perform essential functions.
  • Evaluates and analyzes program results and presents recommendations for changes in strategy.
  • Carries out management responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, planning, assigning, and directing work; conducting performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems; and ensuring employees are properly trained on tasks and safety requirements.

About the Company

SBM Management Services

Global facilities management and cleaning services

SBM Management Services provides facilities management focused on soft services, especially commercial cleaning and janitorial work. It customizes cleaning programs for each client and runs them through standardized processes, management systems, and reporting tools to boost efficiency and transparency. With a global footprint of over 1,000 locations, SBM offers integrated soft services designed to keep facilities clean and safe, backed by a workforce developed through training in a minority-owned company. Its approach emphasizes consistent operations, measurable reporting, and tailored service to meet diverse client needs. The goal is to help clients maintain high-quality, safe workplaces by delivering reliable cleaning and facilities support through an organized, scalable system.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
McClellan, West Virginia
Founded
1982

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