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Intact

Underwrites P&C insurance and manages claims

Senior Security Advisor - Incident Response

Security Operations & Incident ResponsePosted on Nov 13
Full-time$101.8k - $124.4k /yr

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Security, Engineering, or an equivalent combination of education and experience.
  • At least 10 years of Information Technology experience, including at least 5 years dedicated to Information Security and hands-on Security Operations Center or Incident Response experience.
  • Strong knowledge of incident response methodologies, the cyber kill chain, MITRE ATT&CK, and security operations best practices.
  • Proficiency with security platforms and tools, including Security Information and Event Management, Security Orchestration, Automation and Response, Endpoint Detection and Response/Extended Detection and Response, digital forensics, network security and traffic analysis, cloud security investigations in AWS, Azure, or GCP, and identity and access investigation tools.
  • Strong ethical principles and sound judgment, including an understanding of security and business ethics.
  • Strong analytical, investigative, and problem-solving skills, with the ability to work effectively under pressure.
  • Excellent written and verbal communication skills, including explaining technical issues to technical and non-technical audiences.
  • Strong documentation skills and a disciplined approach to maintaining incident records and evidence.
  • Ability to manage multiple investigations, prioritize competing demands, and make sound decisions during rapidly evolving incidents.
  • Collaborative mindset and ability to work effectively with cross-functional teams.
  • Must be eligible to work in Canada from the anticipated start date and throughout employment; no Canadian work experience is required.
  • Candidates located in Quebec must be bilingual to interact regularly with English-speaking colleagues across the country.

Responsibilities

  • Lead end-to-end response for high-priority security incidents, including scoping, containment, eradication, recovery, and post-incident reviews.
  • Perform advanced investigations across endpoint, network, identity, cloud, and application environments.
  • Handle escalations from Level 2 analysts and provide hands-on guidance during active incidents.
  • Maintain the chain of custody and integrity of evidence by establishing and following traceability-preserving processes.
  • Create clear, factual investigative reports and provide timely updates tailored to technical and non-technical stakeholders.
  • Lead lessons-learned workshops and drive remediation and control improvements.
  • Contribute to playbook development and automation, identifying opportunities to improve triage and response.
  • Identify, assess, and report security risks in alignment with internal policies and applicable regulations and standards.
  • Propose and track risk mitigation and remediation plans, balancing business impact with control effectiveness.
  • Evaluate security solutions and recommend approaches that optimize risk reduction and cost.
  • Maintain Intact’s cybersecurity incident response plan and supporting procedures.
  • Participate in security exercises, tabletop scenarios, and continuous improvement initiatives.
  • Collaborate with infrastructure, cloud, identity, application, privacy, legal, and risk teams during incident response activities.
  • Mentor and provide technical guidance to incident response analysts to support their development.
  • Participate in a scheduled on-call rotation supporting 24/7 coverage for critical incidents.
  • Track and report key performance and risk indicators, including MTTD, MTTC, MTTR, detection efficacy, and true- and false-positive rates, and identify improvement opportunities based on analysis.

Desired Qualifications

  • One or more relevant certifications, such as CISSP, CISM, CISA, CGEIT, CRISC, GSEC, GISP, GCIH, GCFA/GCFE, GCTI, GNFA, Azure/AWS security certifications, or an equivalent credential.
  • Experience in a regulated, financial services, insurance, or large-enterprise environment.

About the Company

Intact

Underwrites P&C insurance and manages claims

Intact Financial Corporation is a property and casualty insurer in Canada offering home, auto, and business insurance. It underwrites policies, assesses risk, collects premiums, and handles claims to protect customers from losses. The company’s products work by insured individuals and businesses paying premiums in exchange for coverage; claims are paid to restore losses after events, with digital engagement supporting policy management and customer service. Intact differentiates itself through a focus on climate resilience and community well-being programs, along with investments in early-stage data and AI startups to enhance underwriting, claims handling, and customer experience. It aims to expand its leadership position in Canada and the UK, optimize underwriting performance, and improve digital customer experiences, with a target of 10% NOIPS growth annually and a low combined ratio.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1809

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