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Suburban Inns

Runs hotels and restaurants in Michigan

Bartender – Big E's Sports Grill Downtown GR

Full-Time
$6/hr+ Tips
Entry
Grand Rapids, MI, USA
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • Ability to interpret or extract information and perform arithmetic functions.
  • TIPS or ServSafe Alcohol Certification is required, but may be completed upon hire.
  • Regular and recurrent attendance is required.
  • The role requires varied day, evening, night, holiday, and/or weekend assignments.
  • The position is performed on the property and does not require travel to other locations.
  • Team members are responsible for approved blue jeans and black, close-toed, non-slip shoes; a uniform shirt and name tag are provided.
  • Hair must be well-groomed; unapproved visible facial piercings and tattoos must be approved or covered according to the appearance guidelines.
Responsibilities
  • Mix and serve beverages according to standards and recipes, and take food orders.
  • Serve alcoholic beverages responsibly and in accordance with applicable law, local health department standards, company standards, and core values.
  • Greet guests in a friendly manner, ask questions, and make personal connections to help guests feel welcome and valued.
  • Check identification and confirm that guests requesting alcohol are over 21.
  • Take steps to limit problems and liability related to excessive drinking, including persuading customers to stop drinking or arranging transportation for intoxicated patrons.
  • Inspect the bar before each shift to ensure adequate supplies.
  • Prepare garnishes, set up mixers and premixed drinks, and follow safety procedures.
  • Stock glasses, liquor, beer, and wine; set up the bar with the well, ice, and garnishes when opening.
  • Collect payment for checks and reconcile the cash drawer.
  • Enter all orders into the point-of-sale system before preparing them.
  • Run and cash out keno tickets and reconcile the keno cash drawer.
  • Maintain and clean the bar area and equipment.
  • Inform a supervisor of complaints promptly, take charge of issues, and offer solutions under the One More Step guidelines.
  • Request supplies as needed.
  • Clean and close the bar at the end of the night according to procedures.
  • Assist with monthly cleaning and routine maintenance of bar equipment.
  • Follow guidelines for to-go orders and all company processes.
  • Perform other duties as requested by management.

About the company

Suburban Inns owns and runs hotels and restaurants in Michigan for leisure travelers, business visitors and organized groups. Its hotels operate under Hilton, Marriott and Holiday Inn brands, while Big E's Sports Grill and Sharkee's Bar and Grill serve hotel guests and local diners. Properties in Holland, Grand Rapids and Midland combine overnight accommodation with dining, meeting rooms and space for weddings and other gatherings. The business earns money from room bookings, restaurant meals and private events, and it manages guest services across its own portfolio. Founded in 1979, the privately held company is headquartered in Hudsonville, Michigan.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Hudsonville, MI

Founded

1979

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Simplify Jobs

Simplify's Take

What believers are saying

  • Advancement has a formal route: eligible Suburban Inns employees apply for approval to enter its Manager-in-Training program.
  • Weekend work pays extra: Hampton Inn Holland's part-time housekeeper posting adds a $2 hourly weekend premium.
  • Counseling has a defined allowance: Suburban Inns' grounds posting includes three free Pine Rest counseling visits.

What critics are saying

  • Overnight work is explicit: the full-time night auditor at Holland's Hampton Inn works third shift.
  • Housekeeping carries a production target: Hampton Inn Holland requires housekeepers to finish at least two rooms hourly.
  • Restaurant staffing follows cost targets: Big E's Holland managers cut nightly staffing to meet labor cost goals.

What makes Suburban Inns unique

  • Development stays in-house: Suburban Inns' design and construction team builds the properties its hotel staff operate.
  • Hotel revenue has central oversight: Suburban Inns lists corporate revenue managers alongside its property general managers.
  • Eligible parents get paid leave: Suburban Inns lists ten weeks of maternity or paternity leave at full pay.

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