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Medulla

Manages multi-clinic chiropractic care network

Patient Care Specialist

Full-TimePosted on 10/23/2026
$17/hr
Entry
Glen Allen, VA, USA
In PersonMust be able to commute to the Glen Allen clinic.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Experience in customer service, retail, hospitality, fitness, wellness, clinical assisting, restaurant work, home healthcare, or another people-focused environment can translate well to this position.
  • Be able to learn, communicate, stay organized, and provide an in-person patient experience.
  • Be energetic and outgoing.
  • Be a clear communicator and compassionate listener.
  • Be detail-oriented and organized in a busy setting.
  • Remain calm under pressure and multitask.
  • Be interested in wellness, movement, and human connection.
  • Prefer working with people face-to-face.
  • Be comfortable using computers and learning technology for scheduling, patient records, and daily clinic operations.
  • Be able to stand and move for extended periods and assist with hands-on patient care activities.
  • Have availability and flexibility for a full-time schedule; hours and workdays are based on clinic needs, including varying shifts.
  • Be able to commute to the chiropractic clinic location.
  • Team members must support compliance with company policies and standards, maintain privacy and confidentiality, protect organizational assets, act with ethics and integrity, report non-compliance, and follow applicable laws, regulations, accreditation and licensure requirements, and company procedures and protocols.
  • May be required to provide information for a DMV or equivalent agency background check.
Responsibilities
  • Welcome and support patients throughout their visits.
  • Assist doctors with patient care and clinic flow.
  • Learn hands-on clinical skills and therapeutic techniques through paid training.
  • Guide patients through exercises and activities as directed by the doctor.
  • Schedule appointments, update records, and support daily clinic operations.
  • Help create a positive, organized, and welcoming patient experience.
  • Assist clinic doctors with community outreach and patient wellness education.
  • Perform other related duties and assist with project completion as needed.
Desired Qualifications
  • Recent graduates from high school, technical or vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.
  • Eagerness to grow into leadership, clinical training, or patient care roles over time.

About the company

Medulla runs a network of chiropractic clinics by combining Chiro One Wellness Centers and MyoCore Personalized Pain Care across 80+ locations. It provides drug-free, noninvasive treatments that aim to improve joint motion, muscle function, and flexibility to relieve pain. The company backs its clinicians with centralized services such as billing, insurance, marketing, clinical operations, HR, IT, and maintenance, while also offering wellness programs and education to communities and organizations. Owned by The Vistria Group, Medulla aims to expand access to conservative pain relief by growing clinics and delivering integrated management that improves patient outcomes and operational efficiency.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • The 2026 website shows a sharper product stack: Lite, Pro, and private cloud.
  • Real-time traceability and non-conformance automation fit regulated factories seeking paperless operations.
  • Downer EDI and Audinate contracts prove Medulla can sell beyond one pilot customer.

What critics are saying

  • Medulla’s public activity is sparse after 2020, signaling weak market momentum.
  • Cook Medical remains a 12-month pilot, not a broad enterprise rollout.
  • Heavy manufacturing implementation dependence creates existential risk if integration stalls or customers churn.

What makes Medulla unique

  • Medulla combines workflow management and autonomous quality control for regulated manufacturing.
  • Its private-cloud, ISO13485, and FDA 21 CFR Part 11 positioning is specialized.
  • Cook Medical’s Brisbane pilot validated Medulla inside real production lines.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Paid Vacation
  • Paid Holidays
  • Flexible Work Hours
  • Profit Sharing
  • Mentorship Program
  • Professional Development Budget

Growth & Insights

6 month growth

2%

1 year growth

9%

2 year growth

10%