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United Parks & Resorts

Operates multiple theme and water parks

Guest Arrivals Ambassador

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timeFlorida, USANo salary listedIn-person

About the Job

Requirements

  • Applicants must be at least 18 years of age.
  • Strong English-language communication skills are required.
  • Applicants must be able to maintain composure in stressful situations and multitask.
  • Applicants must be able to train on and properly use protective equipment.
  • Applicants must be able to stand for the entire shift and push or pull up to 40 pounds.
  • Applicants must be able to accurately handle cash and learn to use a point-of-sale system.
  • Applicants must be able to work indoors and outdoors in all weather conditions.

Responsibilities

  • Greet and interact with guests during their arrival and departure.
  • Answer guest questions and resolve guest issues.
  • Advise guests about show times and attraction information.
  • Facilitate organized guest traffic flow.
  • Maintain cleanliness of assigned areas.
  • Sell admission and in-park ancillary products to upgrade the guest experience.
  • Perform other duties as assigned.

Desired Qualifications

  • Previous guest service experience is preferred.
  • Bilingual skills are a plus, with Portuguese specifically noted.
  • Basic math skills are desired.

About the Company

United Parks & Resorts

Operates multiple theme and water parks

United Parks & Resorts runs a group of well-known theme and water parks across the United States, including SeaWorld, Busch Gardens, and Sesame Place. Its business is to operate these parks, offering rides, animal shows, live entertainment, and family attractions for guests who buy tickets, passes, or season memberships. The parks work like destinations where visitors explore different zones, watch shows, and ride attractions, sometimes with seasonal events and experiences. The company differentiates itself from competitors by managing a large, recognizable portfolio of branded parks with a long history and a shift in branding to emphasize broader family entertainment beyond just SeaWorld, reflecting its roots and ongoing strategy to diversify its identity in a competitive amusement market. Its goal is to sustain and grow its portfolio of iconic parks while navigating the entertainment landscape and evolving consumer preferences.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Orlando, FL
Founded
2009

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