Full-Time
AI Platform Engineer
Updated on 9/4/2026
Capital Group
5,001-10,000 employees
Asset management with long-term portfolios
Compensation Overview
$136.7k - $218.8k/yr
Charlotte, NC, USA
Remote
Bachelor's
 DevOps & Infrastructure (1) |
|---|
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- A bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience.
- At least 7 years of experience designing, building, and operating distributed platform technologies or cloud-native systems.
- At least 3 years of experience building, operating, or supporting AI/ML platforms and services.
- Hands-on experience with Amazon Bedrock and enterprise foundation model platforms.
- Experience designing and implementing Retrieval-Augmented Generation architectures using vector databases, embeddings, and enterprise knowledge sources.
- Experience building or operating agentic AI systems using AWS AgentCore or comparable agent frameworks.
- Experience designing and implementing solutions based on Model Context Protocol.
- Experience implementing AI Gateway solutions such as Kong AI Gateway for AI governance, traffic management, observability, and security.
- Familiarity with agent orchestration frameworks, agent-to-agent communication patterns, and multi-agent architectures.
- Strong understanding of LLM operations, including prompt engineering, model evaluation, guardrails, governance, and token optimization.
- Proficiency in Python and/or other languages commonly used for AI and platform engineering.
- Experience with AWS cloud services, containerization, Kubernetes, and modern continuous integration and continuous delivery practices.
- Understanding of observability, monitoring, and operational support for AI and agent-based systems.
- Experience implementing security, privacy, governance, and compliance controls in AI environments.
- Design, build, and operate enterprise AI platform capabilities supporting Generative AI, Retrieval-Augmented Generation, and agentic workloads.
- Develop scalable data ingestion pipelines, knowledge ingestion workflows, and AI data services.
- Integrate vector databases, embeddings, knowledge graphs, and enterprise knowledge repositories with appropriate governance controls.
- Design and implement retrieval frameworks supporting enterprise search, semantic search, and Retrieval-Augmented Generation patterns.
- Build and operate AI services using Amazon Bedrock, including foundation model integrations, Bedrock Knowledge Bases, Guardrails, and inference capabilities.
- Design and support agentic architectures using AWS AgentCore and other enterprise agent platforms.
- Implement model-serving infrastructure for real-time and batch inference workloads.
- Enable secure agentic workflows through Model Context Protocol, tool orchestration frameworks, and agent-to-agent communication patterns.
- Design and implement AI Gateway capabilities using technologies such as Kong AI Gateway for centralized authentication, routing, governance, observability, rate limiting, and policy enforcement for AI workloads.
- Develop APIs, software development kits, reusable platform services, and self-service capabilities that accelerate AI adoption across engineering teams.
- Monitor model performance, application behavior, agent execution, and service reliability.
- Implement logging, tracing, alerting, rollback, and operational recovery mechanisms.
- Monitor AI usage patterns, token consumption, latency, throughput, and AI Gateway telemetry.
- Implement observability solutions that provide visibility into prompts, responses, model behavior, agent interactions, and platform health.
- Apply explainability, fairness, governance, and compliance guardrails consistent with Responsible AI principles.
- Support model evaluation, benchmarking, experimentation, and lifecycle management processes.
- Design and implement secure AI platform architectures using cloud-native security controls.
- Integrate encryption, identity and access management, secrets management, and audit logging capabilities.
- Implement secure access patterns through AI Gateway platforms, including authorization, policy enforcement, prompt security controls, and data protection measures.
- Support compliance with regulatory and internal governance frameworks, including privacy, security, and Responsible AI requirements.
- Partner with Information Security, Risk, Compliance, and Data Governance teams to ensure safe and compliant use of enterprise data and AI services.
- Enable governance for models, agents, prompts, tools, and enterprise knowledge sources.
- Apply Site Reliability Engineering practices to ensure reliability, scalability, and operational maturity.
- Apply FinOps principles to optimize AI platform utilization, model consumption, and cloud spending.
- Automate infrastructure provisioning and management using Infrastructure as Code.
- Establish operational standards, platform runbooks, service-level agreement/service-level objective metrics, and support procedures.
- Drive continuous improvements in platform security, performance, resiliency, and developer experience.
- Partner with software engineers, platform engineers, architects, and product teams to deliver enterprise AI solutions.
- Consult with application teams on AI platform integration patterns and best practices.
- Create reference architectures, reusable patterns, and implementation guidance.
- Develop documentation, runbooks, architectural diagrams, and operational standards.
- Mentor team members and help promote adoption of enterprise AI platform capabilities.
- Experience in financial services or other highly regulated industries.
- AWS certifications related to AI, Machine Learning, Cloud Architecture, or Platform Engineering.
- Experience with Amazon Bedrock Knowledge Bases, Bedrock Guardrails, Agents for Bedrock, and AWS AgentCore services.
- Experience with Kong AI Gateway or comparable API and AI Gateway technologies.
- Experience implementing Model Context Protocol servers, tool catalogs, and secure tool execution frameworks.
- Experience with enterprise multi-model strategies spanning Anthropic Claude, Amazon Nova, OpenAI, Google Gemini, and other foundation models.
- Familiarity with AI-specific observability and monitoring platforms.
- Experience implementing Responsible AI frameworks, guardrails, explainability, and model governance processes.
- Experience with FinOps practices and cost optimization for Generative AI workloads.
- Familiarity with Agile, DevSecOps, and platform engineering practices.
- Experience building enterprise self-service AI platforms and developer enablement capabilities.
Capital Group is a private investment firm that manages equities and fixed-income assets for individuals and institutions. It focuses on long-term investing through high-conviction portfolios and rigorous research, using the American Funds lineup to seek solid results. The firm differentiates itself with a globally distributed team of more than 8,000 associates and a strong emphasis on personal accountability guiding investment decisions. Its goal is to improve people’s lives through successful investing.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
$65B
Headquarters
Dongcheng District, China
Founded
N/A
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Simplify's Take
What believers are saying
- August 11, 2026 New York expansion adds 200 jobs and 50,000 square feet.
- March 26, 2026 Charlotte hub targets 500-700 associates, diversifying operations beyond California.
- Capital Group’s 25 active ETFs captured 7.4% of U.S. active ETF assets by May 2026.
What critics are saying
- July 30, 2026 Pover ruling keeps ERISA plan litigation alive and invites copycat lawsuits.
- March 3, 2026 Tétrault judgment cost $13.97 million and exposed retaliation and whistleblower issues.
- ETF growth threatens its mutual-fund moat; cheaper active rivals can erode fees within years.
What makes Capital Group unique
- Since 1931, Capital Group’s multiple-manager model and high-conviction research separate it from index rivals.
- August 26, 2026 CIO hire Guillermo Veiga signals technology, data, and AI investment depth.
- July 23, 2026 Canada ETFs and June 29, 2026 Europe-APAC ETF hiring widen distribution.
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Benefits
401(k) Retirement Plan
Performance Bonus
Company News
Global asset manager Capital Group Companies Inc. has acquired a more than 5 percent stake in Shinhan Financial Group, r
Capital Group announces appointment of new Chief Information Officer. Aug 26, 2026, 15:00 ET Guillermo Veiga joins in November from Standard Chartered Bank in Singapore LOS ANGELES, Aug. 26, 2026 /CNW/ - Capital Group, the world's largest global active investment manager, announced the appointment of Guillermo Veiga as Chief Information Officer. He will join the company in November, succeeding Marta Zarraga, who will retire at the end of the year. Guillermo will relocate to California from Singapore, where he currently serves as Group Chief Information and Operations Officer at Standard Chartered Bank. "Technology, data and AI play an increasingly important role in how we deliver investment excellence, serve clients globally and scale our business," said Rob Klausner, Chief Operating Officer, Capital Group. "Guillermo brings a rare combination of deep technology expertise, operational leadership and global transformation experience. His track record leading large, complex organizations makes him the right leader to help advance Capital's long-term strategy and position us for the opportunities ahead." Born in Uruguay and raised in Spain, Guillermo began his career as a hands-on technologist and has held senior leadership roles across Europe and Asia at Amazon Web Services, Cisco and Banco Santander, pairing deep technical fluency with strong operating experience. "I was drawn by Capital Group's long-term commitment to its people and culture paired with its client-centric mindset," said Guillermo. "Capital is on the cutting edge of technology, and the opportunity to help lead during a period of global expansion for the company, amid the growing ability of data and AI to transform ways of working, is exciting." About Capital Group As Capital Group approaches its 100th anniversary in 2031, its long-term strategy remains firmly rooted in its mission to improve people's lives through successful investing. With over 9,000 associates and 34 offices around the world, Capital Group manages $3.6 trillion in assets for millions of wealth management and institutional clients around the world*. *As of June 30, 2026. SOURCE THE CAPITAL GROUP COMPANIES, INC.
RIA Edge Podcast: connecting workplace retirement and wealth planning with Ralph Haberli. Edelman Financial Engines' Ralph Haberli discusses converting retirement plan participants into wealth clients while using AI to scale personalized advice. David Armstrong, Executive Director, Content and User Engagement at Wealth Management, Informa August 25, 2026 In this episode of the RIA Edge Podcast, host David Armstrong speaks with Ralph Haberli, CEO of Edelman Financial Engines, about how the firm connects workplace retirement relationships with broader wealth planning and continues to grow at scale. Ralph shares how retirement plan participants can develop into long-term planning clients, why the firm has made planner ownership a priority, and how recruiting and M&A fit into its growth strategy. He also explains how Edelman Financial Engines is using technology and AI to support planners, while keeping client relationships and human advice at the center of the business. Ralph discusses: * How the firm is bridging the gap between workplace retirement plans and individual wealth management services, and why he thinks there is still plenty of opportunity in the convergence of the two * His perspective on growth and scale, and how planner equity plays an important role when balancing a consistent service experience with an entrepreneurial culture * Where Edelman Financial Engines sees its next phase of growth * What the firm is doing with AI and technology, particularly in filling the advice gaps that leave some mass-affluent investors underserved Resources: Connect With David Armstrong: Connect With Ralph Haberli: About Its Guest: As Chief Executive Officer and President, Ralph Haberli is shaping Edelman Financial Engines' long-term vision and growth strategy, with a commitment to making financial advice more accessible, personal, and impactful for individuals at every stage of their financial journey. He joined EFE as President in July 2025 and was appointed CEO in November 2025. Before joining EFE, Ralph served as President of the Institutional & Retirement Client Group at Capital Group, where he led a period of significant growth, overseeing the implementation of an expansive set of new and improved client-facing products and solutions. Previously, he held senior roles at BlackRock across various client businesses, iShares, and Corporate Strategy. He began his career at Boston Consulting Group advising top financial institutions in the U.S and Europe. He holds a master's degree in business administration from Northwestern University's Kellogg School of Management and a bachelor's degree in history from Yale University. Executive Director, Content and User Engagement at Wealth Management, Informa David Armstrong serves as the Director of Editorial Strategy & Operations at Wealth Management, the leading digital resource for financial advisors and wealth management professionals. With over two decades of distinguished business journalism experience, including 10 years at Forbes magazine, Armstrong brings unparalleled expertise to the wealth management industry. His impressive career spans roles at prestigious organizations including Foxnews.com and McGraw-Hill, where he honed his skills in financial reporting and analysis. A graduate of the University of Wisconsin-Madison, Armstrong leads Wealth Management's editorial direction, ensuring delivery of authoritative, timely, and actionable insights that help financial professionals grow their practices and better serve their clients.
Capital Group to invest $38M in Midtown Manhattan expansion, add 200 jobs. Capital Group is expanding its Midtown Manhattan office footprint at 345 Park Avenue with a roughly $38 million investment expected to create 200 jobs, backed by up to $3 million in New York state tax credits. Capital Group, one of the world's largest active asset managers, is expanding its footprint in Midtown Manhattan with a roughly $38 million capital investment expected to create 200 new full-time jobs over five years, New York Gov. Kathy Hochul's office announced Aug. 11. The state announcement said Capital Group will add roughly 50,000 square feet of leased office space at 345 Park Avenue, a Rudin Management-owned tower, to accommodate its growth. New York State is granting the company up to $3 million in tax credits through the Excelsior Jobs Program to support the expansion. "New York continues to attract world-class financial services firms because of our unmatched talent, infrastructure and business ecosystem," Hochul said in the announcement. Hope Knight, president and CEO of Empire State Development, the state's economic development arm that administers the Excelsior program, said the investment "reinforces that momentum by creating hundreds of high-paying jobs and investing in additional office space in Manhattan." A deepening New York presence. Capital Group currently employs about 350 people across New York State, according to the governor's office. The firm, which manages $3.6 trillion in assets and employs more than 9,000 people across 34 offices worldwide, is approaching its 100th anniversary in 2031. Matt O'Connor, who leads Capital Group's North America client group, was quoted in the state's release: "This investment reflects our conviction that strong, human-centered partnerships matter, and that now is the right time to lean into one of our greatest strengths." The Excelsior Jobs Program, which the state is using to help fund the expansion, offers tax credits to companies in targeted industries - including financial services - that commit to job creation and investment thresholds in New York. Companies earn the credits over a benchmark period tied to actual job creation and investment, rather than receiving them upfront, meaning Capital Group's full $3 million credit is contingent on it following through on the 200-job, $38 million commitment over the coming years. 345 Park Avenue is one of several large Midtown towers Rudin Management has owned and managed for decades as part of its broader Park Avenue office portfolio. The building sits in the heart of Manhattan's financial-services office corridor, within blocks of other major asset managers, banks and insurers. What it means. The expansion adds to a run of large financial-sector commitments to Manhattan office space this year, arriving as Manhattan office leasing volume jumped 28% year over year in July, according to Colliers, with availability falling to its lowest level since September 2020. It also follows continued investor appetite for well-located Park Avenue office towers, including Vornado's recent move to buy into a $1.1 billion Park Avenue office plaza. The governor's release confirms the $38 million investment, the 200-job target and roughly 50,000 square feet of additional leased space as the state-verified terms of the deal. RealtyWire could not independently confirm additional lease specifics, such as exact floor count or lease term, that have circulated elsewhere; those details should be treated as unconfirmed pending a direct statement from Capital Group or Rudin Management. New York has leaned heavily on state incentive programs like Excelsior in recent years to compete with lower-tax states for financial-sector jobs, arguing that access to talent and infrastructure outweighs the cost advantages some firms find in Texas, Florida or Tennessee. Capital Group's decision to grow rather than relocate its New York presence - even as it also builds out hub offices elsewhere, including Los Angeles and Charlotte - offers the state a data point in that ongoing competition, though it does not resolve the broader debate over corporate relocation trends nationally.
Capital Group to invest $38 million in New York City expansion, creating 200 jobs. Governor Kathy Hochul announced on Aug. 11 that Capital Group will expand its New York City operations with a project expected to create 200 new full-time jobs over five years and invest approximately $38 million at 345 Park Avenue in Manhattan. The initiative is supported by up to $3 million in performance-based Excelsior Jobs Program tax credits and aims to strengthen New York's position as a global financial services capital while supporting job growth in Midtown East. "New York continues to attract world-class financial services firms because of our unmatched talent, infrastructure and business ecosystem," Hochul said. "Capital Group's decision to expand in New York City and create 200 new high-paying jobs is another sign that the Empire State remains the premier destination for global finance and investment management companies looking to grow and compete." Empire State Development President, CEO and Commissioner Hope Knight said, "Under Governor Hochul's leadership, New York continues to strengthen its position as the nation's financial capital and a leading destination for high-growth investment firms. Capital Group's expansion reinforces that momentum by creating hundreds of high-paying jobs and investing in additional office space in Manhattan, helping drive continued economic opportunity in one of New York's most important industries." Matt O'Connor, CEO of Capital Group's Client Group, said, "This investment reflects our conviction that strong, human-centered partnerships matter, and that now is the right time to lean into one of our greatest strengths. As a private company, when others are stepping back, we're prioritizing talent and long-term client needs. We're focused on delivering two primary services to our advisors, solutions that can provide superior investment results over the long term and true business partnership." As part of the expansion project nearing its centennial anniversary in 2031, Capital Group plans to lease about 50,000 square feet of additional office space. The company currently employs around 350 associates statewide; roles supported by this expansion will include positions across investment management, client services, technology, operations, sales and related functions. The project is expected to generate significant long-term economic impact for New York State through increased payrolls, additional tax revenue and indirect job creation tied to growing operations.