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Global Medical Response

Nationwide emergency medical services and transport

Nurse Navigator RN

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeLewisville, TX, USA$38 - $42.50 /hr

About the Job

Requirements

  • Graduate of an accredited nursing program.
  • Hold an active Registered Nurse (RN) license in a Nurse Licensure Compact (NLC) state of residence.
  • Have at least three years of RN experience in an emergency department, acute care, critical care, urgent care, telehealth, nurse triage, or a similarly fast-paced clinical environment.
  • Hold current CPR certification.
  • Have experience in patient advocacy, clinical documentation, and healthcare navigation.
  • Use technology, electronic medical records, and clinical decision-support systems effectively.
  • Maintain an active state-of-residence Compact RN license in good standing.
  • Be willing and able to obtain and maintain additional RN licenses in non-compact states as required by business needs and operational demands.
  • Successfully secure and maintain licensure in multiple states within employer-established timelines as a condition of employment.

Responsibilities

  • Use clinical expertise to connect patients with appropriate healthcare resources and services.
  • Support care delivery models intended to improve patient outcomes and healthcare access.
  • Conduct telephonic nursing assessments and clinical evaluations using evidence-based clinical decision-support tools and approved protocols.
  • Identify patient needs and facilitate appropriate disposition and care navigation recommendations.
  • Educate patients about healthcare options, chronic disease management, preventive care, and healthy behaviors.
  • Advocate for patients to ensure access to appropriate healthcare resources.
  • Use telehealth, telemonitoring, and care coordination platforms to support patient engagement and healthcare delivery.
  • Document interactions accurately and efficiently within established systems.
  • Collaborate with multidisciplinary team members to support patient care coordination.
  • Participate in quality improvement initiatives, training, and program development activities.
  • Support onboarding, mentoring, and education efforts as needed.
  • Maintain productivity, documentation, and quality standards.
  • Provide customer service while managing multiple priorities in a fast-paced environment.
  • Represent the organization's mission, values, and healthcare programs professionally.
  • Perform other duties as assigned.

Desired Qualifications

  • Bachelor’s degree in nursing (BSN).
  • Experience in care coordination, population health, case management, telehealth, nurse triage, or community health programs.
  • Experience working with clinical decision-support protocols and telephone nursing services.
  • Telephonic triage experience.

About the Company

Global Medical Response

Nationwide emergency medical services and transport

Global Medical Response provides emergency medical services across the United States, delivering patient transport and critical care with ground ambulances, air ambulances, and fire units. Its services include emergency response, patient transport, and managed transportation for facilities and agencies, funded by government contracts, healthcare provider agreements, and direct billing. The company uses integrated dispatch and care coordination technology to mobilize appropriate responders quickly. By operating a nationwide, multi-mode network serving individuals, hospitals, and government clients, GMR aims to deliver fast, reliable care and safe transportation to facilities.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lewisville, TX
Founded
2018

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