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Kaiser Permanente

Integrated healthcare provider and payer platform

Case Manager Extended Care Coordinator Registered Nurse-PD

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeWoodland Hills, Los Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years of clinical experience as a registered nurse in an acute care setting is required.
  • For ECC Antelope Valley, one year of utilization management experience, including discharge planning, is required.
  • A California registered nurse license is required.
  • A California driver's license is required.
  • Basic Life Support certification is required.
  • A clear driving record for the past two years is required.
  • Proof of automobile insurance as required by law is required.
  • Demonstrated ability to apply principles, practices, techniques, and methods of utilization review or management, discharge planning, or case management is required.
  • Working knowledge of regulatory requirements and accreditation standards, including TJC, Medicare, and Medi-Cal, is required.
  • Written and verbal communication, interpersonal, critical-thinking, and problem-solving skills are required.
  • Computer literacy is required.

Responsibilities

  • Oversee and manage skilled and temporary skilled patients in rehabilitation at contracted skilled nursing facilities, including checking benefits, managing care through discharge, and issuing denial letters.
  • Coordinate implementation of a chronic disease care management program with primary care and specialist physicians and the healthcare team.
  • Coordinate with assigned physicians to manage skilled nursing patients and direct families, patients, physicians, nurse practitioners, and skilled nursing facility staff to appropriate levels of care; identify patients who do not meet continued skilled-stay criteria.
  • Manage custodial patients in skilled nursing facilities who require long-term care for chronic disease management.
  • Develop individual care plans with physicians and the healthcare team based on patient assessments, evaluations, and diagnostic tests.
  • Monitor and evaluate patient progress and modify treatment plans in collaboration with the multidisciplinary team.
  • Recommend additional levels of care and therapy or rehabilitation when medically indicated.
  • Monitor the level and appropriateness of therapeutic and rehabilitative care.
  • Implement strategies with the multidisciplinary team to help patients and caregivers understand and follow the plan of care.
  • Provide individualized patient and family education focused on self-management.
  • Conduct individual and team conferences to help patients and families identify risk factors.
  • Help patients return to normal daily activities through teaching and referrals for outside services or continued care.
  • Develop treatment-program procedures, clinical guidelines and protocols, and program evaluation and outcome measures with physicians and the healthcare team.
  • Educate inpatient case managers about the appropriateness and protocols for transfers to skilled nursing facilities.
  • Ensure patients have a safe and appropriate discharge.
  • Order durable medical equipment as directed by the physician.
  • Screen skilled patients using senior metrics to estimate expected length of stay.
  • Educate inpatient case managers and designees about the appropriateness and protocols for admissions to skilled nursing facilities.
  • Intervene when quality issues arise concerning transfers.
  • Notify members about copayments associated with skilled nursing transfers.
  • Communicate with physicians and other caregivers about patient progress by monitoring, evaluating, and analyzing clinical, functional, and psychosocial status and progress.
  • Issue reports.
  • Participate in interdisciplinary case conferences and consultations.
  • Consult with physicians about senior metrics for appropriate length of stay for the skilled population.
  • Contribute to medical and nursing staff education by delivering periodic in-service presentations.
  • Participate in inpatient utilization management staff meetings as recommended.
  • Participate in reviews and evaluations of the quality, appropriateness, and outcomes of diagnostic and therapeutic services and treatment programs.
  • Participate in committees, teams, and other assigned work projects or duties.

Desired Qualifications

  • Case Management Certification is preferred.
  • A bachelor's degree in nursing or a healthcare-related field, or current equivalent related work experience, is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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