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KeyBank

Provides banking, loans, and financial services

Relationship Manager - Community Development Lending & Investment

Full-TimeUpdated on 10/23/2026Deadline 11/30/26
$96k - $181k/yr+ Production incentives + Commission + Discretionary incentives
Mid
Bachelor's
Denver, CO, USA
In PersonTravel throughout the assigned territory is required; in-office presence is prioritized, with flexible mobile options where effective.
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • A bachelor's degree in a related field and experience in low-income or affordable housing lending and investment, or commercial real estate lending with demonstrated credit acumen.
  • Experience implementing creative selling and innovative problem-solving techniques.
  • Ability to drive business development individually and as part of a team.
  • Ability to work with for-profit and nonprofit developers and housing authorities of varying sizes and levels of sophistication.
  • Broad understanding of multifamily lending, Low-Income Housing Tax Credit investments, tax-exempt bond financing, government loan programs for housing development, and other non-traditional investment products and programs.
  • Sensitivity to the financial needs of low-to-moderate-income individuals and communities, and the developers and nonprofit partners serving them.
  • Proficiency in executing a disciplined sales process and strong knowledge of financial markets.
  • Strong verbal and written communication skills.
  • Understanding of the Community Reinvestment Act and related regulatory and community-impact programs.
Responsibilities
  • Maintain relationships with high-profile clients and prospects, organizations, and agencies involved in the affordable housing industry.
  • Originate affordable housing multifamily capital transactions with existing and new clients.
  • Negotiate, secure, and structure transactions to ensure projects meet KeyBank's appropriate risk profile.
  • Develop an approach to cross-sell financial solutions and bank products to clients.
  • Collaborate with the sales team to tailor enterprise-wide solutions for clients.
  • Work with a team to obtain and analyze due diligence materials, including sponsor financials, project budgets and pro formas, and tax credit documentation.
  • Coordinate underwriting and closing with clients, internal partners, and counsel, with a focus on client experience.
  • Partner with credit officers and the underwriting team on credit decisions, closing, and funding risk mitigation.
  • Collaborate within the organization to maintain an appropriate credit profile for new and existing loans.
  • Ensure KeyBank's Community Reinvestment Act needs are exceeded in targeted markets.
  • Ensure the bank's moderate risk profile is met in all activities for which the Relationship Manager is responsible.
  • Pursue and coordinate community development and affordable housing financing and banking products and services for clients and prospects in the assigned territory.
  • Identify and maintain regular contact with high-profile clients and prospects throughout the assigned territory.
  • Ensure products and services are delivered in a high-quality manner consistent with the bank's service goals.
  • Act as a trusted advisor to current clients and future relationships.
  • Participate in industry conferences and workshops and serve on community-based boards and committees to represent KeyBank in the market.
Desired Qualifications
  • Five to ten years of experience lending in the low-income or affordable housing industry, or commercial real estate lending with demonstrated credit acumen.
  • Recognition as an affordable housing and/or community development industry expert.
  • Strong knowledge of real estate fundamentals and underwriting, as well as sales training and/or skills.
  • Ability to travel throughout the assigned territory to support the client base and business development prospects.

About the company

KeyBank provides a full range of banking services for individuals, small businesses, and commercial clients across the United States. It offers checking and savings accounts, credit cards, mortgages, loans, and other financial products. Customers use these products by making deposits, borrowing money, or using credit in everyday life; the bank earns interest on loans, fees for services, and commissions on products. KeyBank differs from many rivals by offering a wide geographic footprint and a focus on tailored financial solutions plus tools to improve financial wellness, such as budgeting resources and planning guidance. Its goal is to help clients reach financial milestones—like buying a home, paying down debt, or saving for the future—through a comprehensive set of services.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Cleveland, Ohio

Founded

1824

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Simplify's Take

What believers are saying

  • Q2 2026 net income rose 26% to $472 million on $1.96 billion revenue.
  • KBCM won GLP Canada advisory on September 17, 2026, plus multiple energy financings.
  • KeyBank raised prime to 7.00% on September 17, 2026, supporting asset yields.

What critics are saying

  • Q2 2026 missed net interest income estimates; shares fell 6.6% on July 21.
  • Regional banks face fintech competition and deposit outflows; Key’s consumer franchise needs sharper execution.
  • A commercial real estate downturn would crush earnings, capital, and franchise credibility.

What makes KeyBank unique

  • KeyBanc closed Avantus’s $1.05 billion financing on July 31, 2026.
  • KeyBank hired JPMorgan’s Drue Anderson and M&T’s Mike Keane in late 2026.
  • KeyCorp repurchased $341 million shares in Q2 2026, targeting 16%-19% ROTCE.

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Benefits

  • Medical, dental, & vision
  • Wellness Programs
  • Fitness Reimbursement
  • Alternative Work Schedules
  • PTO
  • Parental Leave
  • 401(k) Savings Plan
  • Discounted Stock Purchase Plan
  • Tuition Reimbursement

Growth & Insights and Company News

6 month growth

7%

1 year growth

9%

2 year growth

9%
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