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General Dynamics Information Technology

Builds and runs technology for government agencies

Network Administrator Associate

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeEielson AFB, AK, USA

About the Job

Requirements

  • Current DoD 8570 IAT Level II certification, such as CompTIA Security+ CE or similar.
  • At least 1 year of related experience.
  • Experience working directly with hardware vendors involved in incident resolution.
  • Experience providing Tier II support for problem identification, diagnosis, and resolution.
  • Ability to support timely escalation and communicate status to external and internal customers.
  • Experience with software systems and architectures, communications protocols, and network hardware devices.
  • Experience with STIG patching, compliance, and other security activities.
  • NOC/SOC operations background.
  • Incident management expertise, including managing complex, multi-team responses.
  • Ability to operate under supervision.
  • Technical training, certification(s), or a degree.
  • Active Secret security clearance.
  • Ability to work efficiently in a fast-paced environment and multitask while maintaining high-quality work.
  • Ability to work on-site at the customer location in Eielson AFB, Alaska.

Responsibilities

  • Manage and maintain site network devices, including maintaining configurations, troubleshooting performance and routing issues, supporting engineers with patching and upgrades, and implementing approved changes to maintain network availability, performance, and security.
  • Analyze and monitor network infrastructure and performance, and assist with proactive network monitoring, network management, and infrastructure planning.
  • Manage the functionality and efficiency of LAN/WAN computer networks; monitor data traffic and network performance and control network resources to ensure high-quality transmission; troubleshoot and resolve problems.
  • Collaborate with GDIT team leads and the Air Force client on planning and procedures.
  • Execute day-to-day management and operations of systems and networks.
  • Manage commercial off-the-shelf and government off-the-shelf products to collect, display, and remediate automated system security and system operations/performance functions and metrics.
  • Follow daily, weekly, monthly, and yearly operations and maintenance checklists; build tactics, techniques, and processes and standard operating processes associated with service checklists.
  • Operate monitoring tools and capabilities with the enterprise security information and event management system; create or tailor complex event alarms and rules and summary reports.
  • Assist in analyzing technical risk of emerging cybersecurity tools and processes upon request.
  • Work as part of a security incident response team as needed.
  • Maintain the network to meet enterprise service availability and service-level agreement requirements.
  • Use IT service management principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents.
  • Maintain network security and ensure compliance with security policies and procedures.
  • Participate in developing and implementing network-related procedures and standards.
  • Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
  • Assist in developing third-party monitoring actions and procedures for network infrastructure.
  • Participate in network software upgrades, modernization tasks, and installations.
  • Work on-site after hours and weekends during maintenance windows as needed.

Desired Qualifications

  • ITIL V3/V4 Foundation certification or higher.
  • DoD 8140 certification, such as CASP+, CCNA Security, CCNP Security, CCSP, GCED, GCIA, GCLD, CISA, CISSP, GSLC, or SecurityX.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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