Customer Service Representative

Job Description

Domino's Pizza in St Louis, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for accurate cash handling and order processing
• Ability to multitask effectively in a fast-paced environment
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset with a positive attitude and easy smile
• Customer-focused approach to problem-solving and conflict resolution
• Ability to pass a criminal background check
• Previous customer service experience is a plus, but not required
• High school diploma or equivalent preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.