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Vinfen

Health and human services for disabilities

Lead Residential Counselor - Mental Health Services

Residential & Direct SupportPosted on Nov 5
Full-timeHaverhill, MA, USA$24.60 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at the time of employment. If using a personal vehicle, the employee must maintain adequate insurance and a safe driving record subject to annual checks.
  • Incumbents must be at least 21 years of age, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • The employee must be able to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper lifting techniques or a two-person lift; and assist Persons Served with activities of daily living.
  • The employee must be able to operate a computer and office equipment such as a calculator, copier, and printer; sit, reach, climb stairs, and maneuver through narrow spaces or hallways; and remain stationary for 50% of the time as needed.
  • The employee must be able to speak, hear, and communicate with Persons Served, staff, and external representatives, and have the specified close, distance, color, peripheral, and depth vision and ability to adjust focus.
  • CPR is required within two weeks of hire, First Aid within two weeks of hire, and Medication Administration Program certification within 150 days of hire.
  • The employee must be able to establish supportive, trusting relationships with Persons Served, families, and neighbors; balance competing priorities; make independent judgments and decisions; and work professionally and confidentially.
  • The employee must have knowledge of personal computer applications and equipment.

Responsibilities

  • Provide direct service in a GLE/SIE residential setting to help Persons Served overcome barriers to independent living and prepare to live independently.
  • Implement treatment-plan support interventions as coached and supported by the Team LPHA Clinician.
  • Assume administrative officer roles in the program to support the Program Director in carrying out duties and responsibilities, and liaise with families as needed.
  • Support Persons Served in obtaining and understanding medical and psychiatric care, and administer medications in accordance with Medication Administration Program policies and procedures.
  • Provide crisis interventions when needed, maintain the physical site, and ensure a safe, comfortable, and clean environment.
  • Assist the Program Director in orienting Persons Served who are new to the residence.
  • Collaborate with Integrated Team members as needed to address the needs of Persons Served.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with Persons Served.
  • Adhere to safety, maintenance, Human Rights, and other operational policies and procedures.
  • Assume Medication Officer, Safety Officer, and Human Rights Officer duties as assigned by the Program Director, based on shift schedules in consultation with the Residential Director.
  • Schedule and facilitate weekly resident group meetings, including gathering menu input.
  • Perform primary grocery shopping weekly or as needed for the residence.
  • Comply with physical-site licensing standards and regulations.
  • Store, administer, document, and dispose of medication in line with Medication Administration Program requirements, funding-source regulations, and company policy; ensure compliance with Vinfen protocols and teach Persons Served medication management.
  • Create opportunities for Persons Served to participate in residence operations, including meal preparation and physical-site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment where Persons Served, families, friends, and others important in their lives are welcome and respected.
  • Serve as a resource for neighbors and advocate for Persons Served.
  • Help Persons Served prepare meals.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Complete required documentation and incident documentation as needed.
  • Contribute to the program’s quality-improvement goals and objectives.
  • Help Persons Served use crisis-intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Complete the residence’s Infection Control Inventory.
  • Assist the Program Director with organizing surveillance testing for staff and Persons Served as needed.
  • Perform physical-site maintenance according to the maintenance schedule and perform other related duties as assigned.

Desired Qualifications

  • An associate’s degree in a human service discipline is preferred.
  • One year of experience as a residential counselor in a setting serving Persons Served with mental health challenges is preferred.
  • One to two years of job-specific experience in the human services field is preferred.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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