Castrol

Global producer of high-performance lubricants

Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

A minimum Bachelor's degree is required.
At least 8 years of working experience is required, including more than 5 years of senior Key Account or Super Dealers management experience related to the automotive industry.
A demonstrated track record of driving growth in a highly competitive market environment is required.
Strong key account business sense in automotive lubricants is required.
Accountability and resilience are required.
Coordination skills to ensure teamwork among various partners in delivering performance are required.
The ability to translate customer needs into customer propositions and persuasively sell to the customer and business is required.
Strong interpersonal skills and the ability to communicate at all levels while remaining vigilant to cultural differences are required.
Good negotiation and influencing skills are required.
The ability and inclination to use data to explain business characteristics, market phenomena, and rationale are required.
Fluency in written and spoken English is required.

Responsibilities

Deliver sales performance for assigned accounts.
Support the Key Account Manager in managing specified FWS accounts across China.
Build sustainable relationships with assigned accounts.
Formulate strategies and tactical action plans to develop long-term, sustainable, and profitable business with targeted accounts.
Implement key account plans to deliver sales performance by working with different customer departments and internal teams.
Build sustainable customer relationships from original equipment manufacturer headquarters to regional and workshop levels to drive sell-out and identify new business opportunities.
Coordinate sales and marketing activities to ensure strategies are followed and effectively implemented.
Use available internal and external resources and support functions to develop new business and maximize sales with targeted accounts.
Monitor competitor activity in the marketplace and recommend actions to grow or defend the business.
Support and manage the distributor full-year business plan and ensure distributor capability meets business requirements.
Manage each account plan and its inputs and outputs for LBM demand, vulnerability, and opportunity planning; specific marketing and trade investment plans where appropriate; pipeline management, new opportunity development, and new product launches; and credit and risk control.
Comply with the company's Code of Conduct, values and behaviors, and health, safety, security, and environment standards.
Adopt and use the Castrol mindset, valuing customers, empowering people, embracing change, and challenging the status quo.

Desired Qualifications

Working experience in the lubricants industry is preferred.

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.

Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.

Job description

Job Overview

To be responsible for delivering sales performance of assigned accounts.
Support KAM to manage the specified FWS accounts across China.
Build the sustainable relationship with the assigned accounts

Key Accountabilities

Formulating specific strategies and tactical action plans to develop long-term sustainable & profitable business with targeted accounts.
To implement key account plan to deliver sales performance by working with customer different departments and internal teams.
To build up the sustainable customer relationships from OEM headquarter to regional and workshop level to drive sell out and seek for new business opportunities.
Coordinate the Sales Marketing activities to ensure strategy is closely followed and effectively implemented .
Fully utilize all available internal & outside resources and support functions for new business & maximize sales with targeted accounts.
Monitor competitor activity in marketplace and recommend actions required to growth or defend business.
Support and manage DSP full year business plan and ensure DSP capability is in line with business requirement.
The job holder will be responsible for each account plan and manage input and output for the following planning purposes:
LBM Demand, Vulnerability and Opportunity Planning.
Delivery of specific Marketing plan and trade investment plan (where appropriate)
Pipeline management, new opportunity development, new product launch.
Credit and risk control
Compliance with company’s Code of Conduct, Values and behaviors and HSSE Standards.
Adopt and utilize the Castrol mindset which is a business where everyone is committed to the growth of our business, to deeply value our customers, to empower our people and to embrace change and challenge the status quo.

Requirements

Education

Minimum Bachelor Degree

Experience

8-10 years working experience. More than 5 years senior Key AC /Super Dealers management experience which should be related to automotive related industry.
Demonstrated track record of driving growth in a very competitive market environment.
Working experience in Lubes industry is preferred.

Skills & Competencies

Strong key account business sense of auto lubes.
Demonstrate accountability and resilience.
Coordination skill to ensure the teamwork of various partners in delivery performance.
Able to translate customer needs into customer propositions, and to sell into the customer and business in a persuasive way.
Strong interpersonal skills, able to communicate to all levels and be vigilant for cultural difference.
Good Negotiation & Influence Skills
Inclinations of using data to explain business character and market phenomena and rational.
Fluent both in written and spoken English.

Privacy

The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact [email protected].

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

About the Company

Castrol

Global producer of high-performance lubricants

Castrol is a global leader in high performance lubricants used in cars, industrial applications, ships, and aircraft. It manufactures lubricants and related products and sells them worldwide, serving customers in more than 150 countries. As a wholly-owned subsidiary of BP PLC, Castrol leverages BP’s resources for research, development, and distribution. Its products work by reducing engine and equipment wear, minimizing friction, and protecting components under different operating conditions. Castrol’s breadth of product lines across automotive, industrial, marine, and aerospace markets, along with its global manufacturing and distribution network, differentiates it from competitors that lack the same scale and backing. The company aims to provide reliable, high-performance lubricants worldwide to help customers keep engines and machinery running smoothly and efficiently.

Company size: 5,001-10,000
Company stage: Acquired
Total funding: Not listed
Headquarters: Pangbourne, United Kingdom
Founded: 1899

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