HR Business Partner

HR Business Partner - Zellik and Mechelen

Role Summary

The HR Business Partner provides end-to-end HR support across multiple operational sites in Belgium within a dynamic, fast-paced, and matrixed organization. Reporting to the HR BU Manager, this role operates with a high degree of autonomy and requires strong prioritization across locations.

Approximately 65% of the role is focused on operational HR delivery across sites, ensuring stable, consistent, and compliant people processes, while 35% is dedicated to tactical and strategic HR initiatives aligned with medium- to long-term business objectives.

You act as a key HR partner for site leadership across multiple locations, combining hands-on delivery with the ability to translate business needs into scalable HR solutions. Success in this role requires resilience, strong judgment, and the ability to balance multiple site priorities, while maintaining alignment with HR strategy.

A strong emphasis is placed on:

• Building trusted relationships across sites
• Driving process improvement through deep-dive analysis
• Operating as a true team player, closely supporting and enabling the HR Officer

Key Responsibilities

• Act as the HR contact and trusted advisor across multiple sites, ensuring consistent HR support and alignment.
• Build strong, visible relationships with site leadership teams, fostering trust and proactive collaboration.
• Operate across sites to ensure continuity, consistency, and quality of HR service delivery, even in complex and resource-constrained environments.
• Manage daily operational HR topics including employee relations, absence, performance, disciplinaries, grievances, and policy application.
• Coach and advise managers across sites on people management, leadership behaviors, and employment matters.
• Ensure compliance with labor laws, works council agreements, and internal policies, escalating risks as needed.

Process Improvement & Deep Dive Focus

• Take ownership in identifying opportunities for process improvement and standardization across sites.
• Perform deep-dive analyses on HR trends (e.g., absenteeism, turnover, engagement, performance issues) to identify root causes.
• Translate insights into practical, sustainable improvement actions, driving measurable impact.
• Challenge current ways of working and simplify complex processes to increase efficiency and effectiveness.

Multi-Site Operations

• Balance priorities across multiple locations, ensuring equitable support and clear communication.
• Drive consistency in HR practices and employee experience across sites, while allowing for local nuances where needed.
• Act as a connector between sites to share best practices and lessons learned.

Team Collaboration & HR Officer Support

• Act as a true team player within the HR team, working closely with the HR Officer.
• Provide guidance, coaching, and back-up support to the HR Officer, ensuring smooth operational execution.
• Collaborate on workload distribution and jointly drive HR initiatives and operational excellence.
• Contribute to a positive, collaborative team environment, supporting collective outcomes over individual focus.

Strategic & Tactical Contribution

• Support workforce planning, recruitment, onboarding, and the full employee lifecycle across sites.
• Contribute to engagement, talent development, succession planning, and organizational changes.
• Support and drive change management initiatives across multiple locations.
• Partner with HR COEs (e.g., payroll, C&B, L&D, recruitment) to ensure effective and consistent program implementation.

What you need to succeed at GXO

Qualifications & Experience

• Bachelor’s or master’s degree in human resources, Business Administration, or related field.
• 8+ years of progressive HR experience, including strong business partnering exposure.
• Proven experience supporting multiple sites or operating in a geographically dispersed environment.
• Strong knowledge of employment law, employee relations, and HR best practices.
• Experience in matrixed and operational environments is highly desirable.
• Fluency in English, French, and Dutch.

Key Competencies

• Strong ability to operate effectively across multiple sites and stakeholders
• Excellent relationship-building skills with a high level of visibility and credibility
• Strong analytical mindset with willingness to deep dive into issues and drive root cause solutions
• Proven ability to identify, drive, and sustain process improvements
• True team player mindset, with a collaborative approach and focus on supporting colleagues
• High resilience and adaptability in a fast-paced, changing environment
• Strong communication, coaching, and influencing skills
• Data-driven and solution-oriented, with strong execution focus
• Ability to balance operational excellence with strategic thinking

Unlock the potential of your future!

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. An exciting environment where there is plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your role at GXO Logistics, you face new challenges every day, allowing you to develop to your full potential. We support you in your development, so that you can contribute to the entrepreneurship of our organization.

Customer satisfaction, personal employee growth and sustainability are at the heart of GXO Logistics' business philosophy. Today, this ambitious company is one of the top 3 logistics service providers in the world.

Want to know more about GXO Logistics? 
Watch the video below or visit our website: gxo.com https://www.youtube.com/watch?v=3P7NC8gl3bg

In short, this is the next place you want to work! 
For more information, please contact Debbie Haywood, Corporate Recruiter, he can be reached by email [email protected]

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Interested?
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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.